Here's the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
If you're reading this via email or RSS, you might get a better experience by clicking through to view it on the website because it will display article link previews, embedded photos, etc., providing a better reader experience for you.
I had a very interesting week, including time at a Lean conference in Baltimore, which included some good friends of mine, including Jamie Flinchbaugh, Dan Markovitz, Mark Hamel, and others. Jamie Bonini from Toyota and the TSSC was also there (see videos about their amazing work).
I also participated Friday in an internet broadcast called “Lean Leadership Live!” You can watch the recording below as I talk with Chris Burnham and Sam MacPherson. There was a tech glitch part way through, but you can fast forward past that if you want:
Here are the Key Tweets:
$135 of proceeds from "Practicing #Lean" book have now gone to @batzpatientsafe foundation. Learn more https://t.co/YMzh5AAoR2
— Mark Graban (@MarkGraban) November 3, 2015
Disturbing New Study Finds Medication Errors In Half Of All Surgeries – Forbes https://t.co/j1e5MduL7i #patientsafety
— Mark Graban (@MarkGraban) November 2, 2015
“You’re really not expecting simple mistakes to occur at such an advanced facility.” That's the rub… https://t.co/sllpa89uFr
— Mark Graban (@MarkGraban) November 2, 2015
Could you avoid speeding tickets if you only saw your monthly average speed via a report that was emailed to you? #Lean #Deming
— Mark Graban (@MarkGraban) November 1, 2015
I'm honored & humbled that I get to sometimes just observe people working. "Good people fighting bad processes" is sadly the norm. #Lean
— Mark Graban (@MarkGraban) October 30, 2015
Words matter. Good post by @markgraban. You don't "implement" #Lean. https://t.co/ALrV6AcjoA pic.twitter.com/OaEBa0nxVv
— Karen Martin (@KarenMartinOpEx) November 3, 2015
Get a copy of @markgraban book and support our foundation https://t.co/RFhGTdjk1S
— Louise Batz PSF (@batzpatientsafe) November 3, 2015
Common features in suggestion or idea management software. Only 2 of the 3 are helpful & valid approaches, though. pic.twitter.com/KvixAmVr9q
— Mark Graban (@MarkGraban) November 3, 2015
#Lean healthcare jobs — Continuous Improvement Engineer, Danaher Business System – Beckman Coulter https://t.co/fDOF3KExRI
— Mark Graban (@MarkGraban) November 3, 2015
“I highly recommend the [ExperienceChange] experience to both clinicians and healthcare administrators.” https://t.co/2cjcNPX1R3
— Mark Graban (@MarkGraban) November 3, 2015
Bonini: "Key point about this [TPS] philosophy is that is all works together as a system" – #Lean #MDLean15
— Mark Graban (@MarkGraban) November 4, 2015
Bonini: "To get sustained results, TPS must be a corporate (not just operations) strategy with strong leadership." #Lean #MDLean15
— Mark Graban (@MarkGraban) November 4, 2015
Talking sans PowerPoint is @Flinchbaugh now at #MDLean15 pic.twitter.com/7kzVoWCtqc
— Mark Graban (@MarkGraban) November 4, 2015
Coaches should give solutions. They should coach on a method for finding solutions. @flinchbaugh #MDLean15
— Mark Graban (@MarkGraban) November 4, 2015
Erin, from @FSProduce, says @KaiNexus has "saved half my administrative time," for #lean & C.I. #MDLean15 pic.twitter.com/iwzmiWSZwG
— Mark Graban (@MarkGraban) November 4, 2015
"I'm excited to come to work. Everything has changed" with #Lean. Everybody is really engaged, says an RN from @ClevelandClinic #MDLean15
— Mark Graban (@MarkGraban) November 5, 2015
The "Cleveland Clinic Improvement Model (CCIM)" – #Leanhttps://t.co/9J7neeYtl0 #MDLean15
— Mark Graban (@MarkGraban) November 5, 2015
I think calling it "the 5 whys" is too prescriptive. Maybe we should call it "the multiple whys" as a #Lean or #LeanStartup method.
— Mark Graban (@MarkGraban) November 5, 2015
#Lean't isn't efficiency only: “Setting efficiency targets could encourage the wrong behaviour from employees.” https://t.co/BuR9xQFpRS
— Mark Graban (@MarkGraban) November 6, 2015
@markgraban at #MDLean15 said #lean is a practice and mistakes happen. Thus, every workplace should post this sign pic.twitter.com/K0DKt1ASHm
— Todd Hudson (@headmaverick) November 6, 2015
From complaints to improvement — Harness the Power of the Gripe with the Continuous Improvement Model https://t.co/3ijUU3W0uq via @KaiNexus
— Mark Graban (@MarkGraban) November 6, 2015
New Post: We Are Mark Graban & @GregHJacobson – Ask Us Anything! https://t.co/KJCTqsuj7r … via @KaiNexus #lean #kaizen
— Mark Graban (@MarkGraban) November 7, 2015
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.
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