Watch the full documentary and find the related posts in this series. Recently, I shared the famed 1980 NBC documentary, “If Japan Can, Why Can’t We?” that essentially introduced W. Edwards Deming to a mainstream Western business audience. Today, I’m going to share some highlights and thoughts from Part 1 of the program (which runs … Continue reading It’s Not the Worker’s Fault: Lessons from “If Japan Can, Why Can’t We?” (Part 1)