Here's the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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Health systems like @PresenceHealth tout success using #lean management. pic.twitter.com/SQwC4ICNyP
— Sabriya Rice (@sabriyarice) September 28, 2015
A Facebook friend is really upset at VW for their cheating. As are many others, I sure. pic.twitter.com/tbt716Wou2
— Mark Graban (@MarkGraban) September 28, 2015
“the era of autocrat [college football] coaches is ending. Players want to be motivated, not berated,” http://t.co/NUcMLRUYRK
— Mark Graban (@MarkGraban) September 28, 2015
Learn about our Japan #Lean Healthcare Study Trip http://t.co/eEH9cKJIwd Join us in December!! An experience of a lifetime…
— Mark Graban (@MarkGraban) September 28, 2015
Stress and overburden in the workplace can severely impact the health & personal lives of managers & staff. #Lean can help with that.
— Mark Graban (@MarkGraban) September 28, 2015
NPR: Don't Toss That Sour Milk! And Other Tips To Cut Kitchen Food Waste http://t.co/g7vZEv7CfG
— Mark Graban (@MarkGraban) September 28, 2015
Applies to people not understanding #Lean? Seth's Blog: The 2% who misunderstand you http://t.co/vjtrKcjIzS
— Mark Graban (@MarkGraban) September 28, 2015
"Tragic, but rare"? St. Luke's Magic Valley: Child dies after receiving wrong medication http://t.co/yOIB9FK0XF #patientsafety
— Mark Graban (@MarkGraban) September 28, 2015
Mike Rother: Neuoroscience research says practicing 15 min a day is better than an hour once a week. #Kata #Lean #Kaizen
— Mark Graban (@MarkGraban) September 28, 2015
Toyota #Kata in the Boston area…. "What is your TAH-get condition?" #Lean
— Mark Graban (@MarkGraban) September 28, 2015
"But we're not Toyota…. we build ______" that common lament means you've started to lose people in #Lean efforts says @danmarkovitz
— Mark Graban (@MarkGraban) September 29, 2015
You don't get fit by working out just 1 week a month… touché says kaizen events everywhere. @danmarkovitz #NortheastLean
— Mark Graban (@MarkGraban) September 29, 2015
"The other thing about cost cutting is that costs always come back" says @danmarkovitz #NortheastLean Need to improve how work is done
— Mark Graban (@MarkGraban) September 29, 2015
How Can You Improve Your Practice Daily? Ask Your Staff. | Wealthy Doctor http://t.co/yYFp4zSrPN #kaizen #lean pic.twitter.com/5SXjmnJ9Zs
— KaiNexus (@KaiNexus) September 29, 2015
Patients often speak up and say "We don't value THAT… that's for you" while value stream mapping. #NortheastLean #Lean
— Mark Graban (@MarkGraban) September 29, 2015
"#Lean is a bit of a swear word in west Michigan" – had been used to drive layoffs in manufacturing companies :-( #NortheastLean
— Mark Graban (@MarkGraban) September 29, 2015
#Volkswagen diesels only passed emissions test when in special test mode. Do some hospitals only pass Joint Commission when in special mode?
— Mark Graban (@MarkGraban) September 29, 2015
Does this count as a visual control? Sorry, Officer. I Was Going No. http://t.co/txjYmsS7xj
— Mark Graban (@MarkGraban) September 29, 2015
Knoth: Get people together DAILY for a few minutes to talk about problems & #Kaizen. Build muscle memory. #NortheastLean #Lean
— Mark Graban (@MarkGraban) September 29, 2015
Red bead game in action! Why standard work matters #dismissed #northeastlean @gbmp1 @MarkGraban pic.twitter.com/Os9INO9oRf
— Christina Kach (@ChristinaKach) September 29, 2015
Today at #NortheastLean I learned these hats are all made by the same company, a #Lean manufacturer in NJ pic.twitter.com/oEHbC9gyjT
— Mark Graban (@MarkGraban) September 29, 2015
Everybody needs a coach. Every great athlete has a coach (except Bubba Watson) says @nbodek #northeastLean
— Mark Graban (@MarkGraban) September 30, 2015
Not far from the truth? #EMR #ICD10 pic.twitter.com/WRJ3uvhi99
— Mark Graban (@MarkGraban) September 30, 2015
Thrilled to announce @MarkGraban as our Annual Mtg keynote speaker Dec 2! http://t.co/MS4B5aSLt2 #LivingtheVision pic.twitter.com/rhxemgF5xP
— The Leapfrog Group (@LeapfrogGroup) September 30, 2015
Those who can't design are condemned to document. pic.twitter.com/ivmxt13OmT
— Venkat Subramaniam (@venkat_s) September 28, 2015
. @DerailleurAgile @venkat_s A recent example of this problem (soap) pic.twitter.com/juhhS3J6cW
— Mark Graban (@MarkGraban) October 1, 2015
.@DerailleurAgile @venkat_s And Hampton Inn (including mine now) so cleverly hides the closet they have to label it pic.twitter.com/v1XNeB6YsF
— Mark Graban (@MarkGraban) October 1, 2015
Mock ups & protoypes help a lot — Secrets to Creating a Better Hotel Room http://t.co/rjWXcminIb
— Mark Graban (@MarkGraban) October 1, 2015
It's not #Lean or #Kaizen if you're only focused on cost & time savings. Amazing how some have a blind spot for safety & quality.
— Mark Graban (@MarkGraban) October 1, 2015
I was taught that you had to have at least one safety improvement out of a Kaizen event. https://t.co/39rg7aZxMF
— Jason Fitch (@JasonFitch916) October 1, 2015
Overheard: "It's not really #Lean if your employees are upset or 'resisting.' That's a sign of a problem with your approach."
— Mark Graban (@MarkGraban) October 1, 2015
Last week was my first opportunity to do any sort of #Lean assessment in a veterinary medicine hospital. Similar problems & challenges.
— Mark Graban (@MarkGraban) October 1, 2015
Great question overheard: "There's a lot we COULD improve… What do we NEED to improve?" #Lean
— Mark Graban (@MarkGraban) October 1, 2015
A key question with #Lean – when do you tweak a process and when do you try to really redesign & transform it?
— Mark Graban (@MarkGraban) October 2, 2015
How about they do what's right for the patient? https://t.co/PE3uVadlGB
— Mark Graban (@MarkGraban) October 2, 2015
Chrysler plant threatens to fire workers who don't follow standard work. That's poor leadership. #Lean pic.twitter.com/to531N27ws
— Mark Graban (@MarkGraban) October 2, 2015
"The IOM apparently has no recommended treatment for myopic politicians who don't recognize a healthcare crisis…" http://t.co/zc1trluQBd
— Mark Graban (@MarkGraban) October 2, 2015
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.