Here's the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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Editing the 3rd edition of my book @leanhospitals. There's something about paper… #lean pic.twitter.com/vKe7SCtXZr
— Mark Graban (@MarkGraban) October 7, 2015
When #Lean helps everybody involved, you won't need to worry about "sustainment" (3rd ed of @leanhospitals) pic.twitter.com/7LcqKrpksl
— Mark Graban (@MarkGraban) October 6, 2015
Process problem –> Hospital: Nurse switched medication causing child’s death http://t.co/ka1Bd0mW3I #patientsafety
— Mark Graban (@MarkGraban) October 5, 2015
By @GregHJacobson of @KaiNexus – Who’s Responsible for Improvement Management? http://t.co/O9DDWobMJU #kaizen #lean
— Mark Graban (@MarkGraban) October 5, 2015
“Cost-cutting at heart of [Volkswagen diesel cheating] crisis” http://t.co/dnt7VomqPP
— Mark Graban (@MarkGraban) October 5, 2015
New #LeanMeme! The Big Lean-bowski http://t.co/uKMA6eBQHp #lean #leanstartup
— Mark Graban (@MarkGraban) October 6, 2015
I'm trying to buy a new car and it's still an exercise of finding a car that's a "near match" instead of exactly what you want. #Lean
— Mark Graban (@MarkGraban) October 6, 2015
A horrible story: "Protocols are for nurses." http://t.co/jcbSDfKxL9 #lean #patientsafety
— Mark Graban (@MarkGraban) October 6, 2015
This really happened — “a physician board member who felt the medical staff was the customer, not the patient.” http://t.co/ImYHW1zpNE
— Mark Graban (@MarkGraban) October 6, 2015
I don't think arbitrary red/green bands on performance charts really help improve performance. #Lean pic.twitter.com/nRGZOpYPKq
— Mark Graban (@MarkGraban) October 6, 2015
Hiliarious — How to Spread Innovation: 3 Farcical Lessons from IBM http://t.co/xORJl6kA7D via @KaiNexus
— Mark Graban (@MarkGraban) October 7, 2015
3rd edition of @leanhospitals editing. Inspection is waste but is maybe today's best way to protect customers pic.twitter.com/HVbbgABDB3
— Mark Graban (@MarkGraban) October 7, 2015
Standard work creates a more disciplined operation. And discipline creates freedom not rigidity. pic.twitter.com/Jw3O3FfVPw
— Karen Martin (@KarenMartinOpEx) October 7, 2015
From the archives. This checklist SAID the supplies were present, but actually looking at supplies showed otherwise pic.twitter.com/DSaYSzGXTW
— Mark Graban (@MarkGraban) October 8, 2015
From the archives – not sure how tape around the heavy centrifuge helped at all. #Lean #5S pic.twitter.com/MyawHVZAMs
— Mark Graban (@MarkGraban) October 8, 2015
Volkswagen's US recall could be thwarted by reluctant (I'd say selfish) owners who won't bring their cars in http://t.co/8REut6cWqO
— Mark Graban (@MarkGraban) October 8, 2015
Hospital COO: “The people doing the work are improving the process. That’s exciting. I don’t have all of the answers… nor do your managers.”
— Mark Graban (@MarkGraban) October 8, 2015
From the archives – staff were being asked for input… but stability & trust was needed first? #lean #kaizen pic.twitter.com/FtSZ9ERRZx
— Mark Graban (@MarkGraban) October 8, 2015
Webinar Signup: Building the Fit Organization by @danmarkovitz (Oct 13) http://t.co/2LcPchDJjQ #lean
— Mark Graban (@MarkGraban) October 8, 2015
#Lean: "It can be incredibly empowering for a bench tech to come up with an idea that changes the way the entire laboratory does work."
— Mark Graban (@MarkGraban) October 9, 2015
Join me and Kaizen Institute in Japan this December for a #Lean Healthcare study tour: http://t.co/eEH9cKs77D
— Mark Graban (@MarkGraban) October 9, 2015
Taiichi Ohno: “Ask 'why' five times about every matter.” http://t.co/EjZuz6OJdH #Lean
— Mark Graban (@MarkGraban) October 9, 2015
Sad reflection from a hospital COO: "…most healthcare organizations viewed #Lean as a tool without a major purpose." We can do better.
— Mark Graban (@MarkGraban) October 9, 2015
If you don't work in manufacturing “you probably think continuous improvement has nothing to do with you.” Wrong. https://t.co/JOo9ik811X
— Mark Graban (@MarkGraban) October 9, 2015
“by recognizing small improvements identified by his staff, [the CEO] was showing respect to his employees” http://t.co/opwXqMt1I7 #lean
— Mark Graban (@MarkGraban) October 9, 2015
Video shows a creative re-use of Prius batteries… Battery Life After Cars | The Toyota Effect https://t.co/DVJFvlM6nb via @YouTube
— Mark Graban (@MarkGraban) October 9, 2015
Federal inspection report finds an Orange County hospital in crisis http://t.co/XzwzxxzmPn #patientsafety
— Mark Graban (@MarkGraban) October 10, 2015
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.