Key Tweets from @MarkGraban – Week of October 26, 2015: Leaner Toyota, Better Change, Soup Sandwiches
Here's the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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OH: "This [process] is messier than a soup sandwich."
— Mark Graban (@MarkGraban) October 30, 2015
If you want to understand why #Lean is desperately needed in healthcare, just shadow an RN for a shift or a patient for a day. #GoAndSee
— Mark Graban (@MarkGraban) October 30, 2015
I'm honored & humbled that I get to sometimes just observe people working. "Good people fighting bad processes" is sadly the norm. #Lean
— Mark Graban (@MarkGraban) October 30, 2015
Great article & advice: 12 Pieces of Awful Continuous Improvement Management Advice https://t.co/OC46mzR25O #lean #kaizen
— Mark Graban (@MarkGraban) October 26, 2015
Case study: Health system slashes hospital bed wait times by tapping #Lean, IT https://t.co/PAYFRL5vK3
— Mark Graban (@MarkGraban) October 26, 2015
Gary Kaplan: "Our teams are never satisfied with the status quo or anything less than perfection." https://t.co/Nx7xUpc9nP via @TJCommission
— Virginia Mason Inst (@VM_Institute) October 26, 2015
Ugly underbelly of Amazon Kindle — Don't Necessarily Judge Your Next E-Book By Its Online Review https://t.co/cAzT4jAywD
— Mark Graban (@MarkGraban) October 26, 2015
All I want is to love what I love to do. That is joy to me. #joymatters #Deming pic.twitter.com/87NlXdA0bz
— Richard Sheridan (@menloprez) October 26, 2015
Root cause is always a guess until you test countermeasures… #Lean https://t.co/LwnOmZDXci
— Mark Graban (@MarkGraban) October 27, 2015
I hear complaints about so-called "Lean purists" being inflexible in their approach. If they're not doing the SA in PDSA, is it really Lean?
— Mark Graban (@MarkGraban) October 27, 2015
MD calls hospital "VIP care" for some “vaguely unethical but necessary.” https://t.co/s3iitIiQEJ
— Mark Graban (@MarkGraban) October 27, 2015
.@kbjanderson Hospital CEO as patient doesn't see real hospital. GM executives never had to buy car through dealer. Skews perspective.
— Mark Graban (@MarkGraban) October 27, 2015
The next chapter of my "Practicing #Lean" eBook is by @mikelombard & is almost ready to be added https://t.co/YMzh5AS0fC
— Mark Graban (@MarkGraban) October 27, 2015
In an HBR article, Dr. Toussaint reveals why hospitals can't improve without better management systems. https://t.co/7eaFU81Q15
— Catalysis (@HCValue) October 27, 2015
"Leaner" factories at Toyota — “Kawai is one of the last disciples of Taiichi Ohno” https://t.co/pd5bByYaHR #lean
— Mark Graban (@MarkGraban) October 27, 2015
“change management is reasonably correct, but managerial capacity to implement it has been woefully underdeveloped” https://t.co/fyMYYqn8Hs
— Mark Graban (@MarkGraban) October 27, 2015
Looking to learn more about #LeanStartup? Join me and 100+ experts at the 2015 conf (I'll be "faculty"): https://t.co/IV3WD9QuwJ
— Mark Graban (@MarkGraban) October 28, 2015
#Lean Tools Help Prevent Hospital Acquired Infections https://t.co/IeDeQE1NA9 #patientsafety
— Mark Graban (@MarkGraban) October 28, 2015
#Lean replaces “mind-numbing tasks of mass production with responsibility and challenge.” https://t.co/h9ugRXOlHU
— Mark Graban (@MarkGraban) October 28, 2015
Our @kainexus customers have implemented 12,000 improvements and curve is accelerating. $80m financial impact. pic.twitter.com/kyOTHI7JDp
— Mark Graban (@MarkGraban) October 29, 2015
72% of @MaryGreeley's 1300 employees are actively engaged & using @KaiNexus to help drive improvement. #KaiNexusUC15 Goal is engaging all
— Mark Graban (@MarkGraban) October 29, 2015
Difference between suggestion box systems & #kaizen continuous improvement, shared by @ryanconfer #KaiNexusUC15 pic.twitter.com/UtR5uDDiZE
— Mark Graban (@MarkGraban) October 29, 2015
Burris: Dell collected 17,000 ideas from employees & customers. Implemented just 50. "Don't waste people's time" collecting ideas.
— Mark Graban (@MarkGraban) October 29, 2015
Burris: to get employees to speak up, you need more than vague "open door" policy. Must go out & engage, personally ask people to speak
— Mark Graban (@MarkGraban) October 29, 2015
"We're haunted by suggestion boxes… Somebody won't put in a helicopter pad. There's no 'somebody' that works here." #KaiNexusUC15
— Maggie Millard (@MaggieMillard88) October 29, 2015
According to John Toussaint "Fantastic people are working with broken processes." @HCValue #hcsummiteurope15 pic.twitter.com/zYxXZIxM0x
— Kim Barnas (@kimbarnas) October 20, 2015
Beatings will continue until morale improves: [Some] NHS staff banned from drinking tea or coffee on the job https://t.co/iqPxJzuFjr
— Mark Graban (@MarkGraban) October 30, 2015
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