Key Tweets from @MarkGraban – Week of October 19, 2015: The Error-Free Hospitals, Non-Error Proofed Faucet
I have a November 1st deadline for submitting the manuscript for the revised 3rd edition of my book Lean Hospitals, so I am probably taking the next week off from blogging. But, I'll return in November. In the meantime…
Here's the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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Good advice – don't do it for the money… Should You Write a Book? http://t.co/ICKoZdeEDG
— Mark Graban (@MarkGraban) October 19, 2015
Quick, everybody run to northeast Indiana to figure out how they've, ahem, solved the #patientsafety crisis! pic.twitter.com/iBympi4D0i
— Mark Graban (@MarkGraban) October 22, 2015
Is the organization practicing #Lean to challenge everything and truly get better, or just to SAY they are "doing Lean?" Big difference.
— Mark Graban (@MarkGraban) October 19, 2015
An example of NOT error proofing the process (British bathroom, earlier this year) pic.twitter.com/JXOpPolARp
— Mark Graban (@MarkGraban) October 21, 2015
“Transparency is not optional anymore,” @leahbinder said. https://t.co/EYfRBW9cAC #patientsafety
— Mark Graban (@MarkGraban) October 19, 2015
It's easy to blame an RN for not speaking up about an error, harder to fix the culture that forces coverup https://t.co/I1XhM0WjyR
— Mark Graban (@MarkGraban) October 20, 2015
Simply put, in most cases nurses see no upside to admitting an error…because there usually is none. https://t.co/MnpCl6aDXQ
— Nathan Lake (@nathanlakeRN) October 20, 2015
Starting a major #Lean initiative? Start here: ExperienceChange – A Learning Simulation Facilitated by Mark Graban https://t.co/2cjcNPFqst
— Mark Graban (@MarkGraban) October 19, 2015
#CCSummit2015 wisdom from Jim Sinegal pic.twitter.com/gl1qfFJZs8
— Ross Shelleman (@rshelleman) October 7, 2015
Grasping the situation =asking
-what should be happening?
-what is actually happening?
-what is measurable gap?#problemsolving #lean
— *Tracey Richardson* (@Tracey_san) October 20, 2015
Good leaders take reponsiblity instead of blaming — Chuck Pagano: 'I have to do better' preparing players https://t.co/2IaG2ziHn8
— Mark Graban (@MarkGraban) October 20, 2015
Total Quality or Performance Appraisal: Choose One by Peter R. Scholtes https://t.co/CHKxy0Uoe9 #Deming
— Mark Graban (@MarkGraban) October 20, 2015
Any other governors talking about #lean culture?? This is rare and impressive: https://t.co/71pGkvkNkc
— Mark Graban (@MarkGraban) October 20, 2015
Time-out designed to avoid surgical mistakes being largely ignored https://t.co/9B0V9j2yGI #patientsafety
— Mark Graban (@MarkGraban) October 20, 2015
“14 per cent of [Ontario] hospital beds are typically occupied by patients who are ready for discharge but can’t be” https://t.co/X6Bb28lUkP
— Mark Graban (@MarkGraban) October 20, 2015
From 2010: Life In The ‘#Lean’ Lane: Performance Improvement At Denver Health https://t.co/6DQaP4tG0r
— Mark Graban (@MarkGraban) October 20, 2015
For those who think unions are always opposed to #Lean, this email helps show that unions/management can get along pic.twitter.com/CAHtzIT601
— Mark Graban (@MarkGraban) October 20, 2015
Kim Barnas article: Developing a Business Management System for Continuous Daily Improvement https://t.co/Q8BBZHEij7 #lean (PDF)
— Mark Graban (@MarkGraban) October 20, 2015
From 2014: What's good for Toyota is good for UMass Memorial https://t.co/qB8cHZ8TxM #Lean #Kaizen
— Mark Graban (@MarkGraban) October 21, 2015
Not very customer focused to stop accepting packages — Web-Shopping Deluge Boxes In Landlords https://t.co/E9X7DBklh7
— Mark Graban (@MarkGraban) October 21, 2015
Mike Rother – the Toyota approach is different than Western command-and-control management https://t.co/9IjBq1H1Z1 #Lean #Kata
— Mark Graban (@MarkGraban) October 21, 2015
Big opportunity for #Lean to help — 18,000 Saskatchewan patients leave ER before seeing doctor https://t.co/9KsIYLLi0l
— Mark Graban (@MarkGraban) October 21, 2015
An article by a San Antonio friend who was bullied for trying to improve… Nurse Bullies at Work: A True Story https://t.co/31O05DBtJ6
— Mark Graban (@MarkGraban) October 21, 2015
Coming in November, probably, collaborating with Mike Rother to produce a "Toyota #Kata Podcast" with audio from great presentations.
— Mark Graban (@MarkGraban) October 22, 2015
Toyota on people designing standardized work (not for each individual) from 1998 #Lean pic.twitter.com/SsigcyZpeO
— Mark Graban (@MarkGraban) October 22, 2015
Braking news!! h/t @ePatientDave pic.twitter.com/ZJIP2ni3VF
— Dr. Les Muda (@DoctorMuda) October 21, 2015
No to suggestion box, that's where ideas go to die. Yes to idea boards! #GoLeanWA Dean Schroeder pic.twitter.com/KIeCTEtJlM
— Victor J Fernandez (@11greensJosh) October 21, 2015
That's a pretty fluffy statement. I can dream up lots of unrealistic things. https://t.co/sGXAaCaZzd
— Mark Graban (@MarkGraban) October 22, 2015
I've seen this quote twice today and I still don't think it's true or helpful. #Humbug https://t.co/eXVhSNff5T
— Mark Graban (@MarkGraban) October 23, 2015
Problem described by a respected friend at a major HC consulting firm: "#Lean is being overdelegated… not being driven by the C-suite."
— Mark Graban (@MarkGraban) October 22, 2015
I liked a @YouTube video https://t.co/lLrFv6mOt8 Two Bin Supply System at St Clair Hospital
— Mark Graban (@MarkGraban) October 22, 2015
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.