Here's the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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Toyota (TSSC) in 2002 – TPS is a way of scientific thinking, not a toolbox…. #Lean pic.twitter.com/UxRWSCGjyn
— Mark Graban (@MarkGraban) September 11, 2015
TPS Vision of the Ideal… from 2002 presentation pic.twitter.com/sr9y4ydvHc
— Mark Graban (@MarkGraban) September 11, 2015
Toyota view of TPS / #Lean leadership from 2002 pic.twitter.com/vyhJHXasGD
— Mark Graban (@MarkGraban) September 11, 2015
Tim Horton's efficiency drive gives birth to ‘#lean’ machine of innovation http://t.co/Uy4Pwksqz9
— Mark Graban (@MarkGraban) September 7, 2015
MD thought "I could prevent all the well-meaning doctors and nurses from killing him." http://t.co/6Wig1IWfmw #patientsafety
— Mark Graban (@MarkGraban) September 8, 2015
Some of Dr. #Deming's rules for working with clients. The invitation had to come from top management pic.twitter.com/jaNRBaM4vg
— Mark Graban (@MarkGraban) September 8, 2015
“To truly be patient-centered, hospitals need to focus on customer service and delivering safe, high quality care ” http://t.co/wEOVqxRcFS
— Mark Graban (@MarkGraban) September 8, 2015
Not all huddles are created the same! Hazards at the Huddle Board: Away From Fast Thinking, Toward Disciplined PDCA http://t.co/jFDnrXylon
— Mark Graban (@MarkGraban) September 9, 2015
Something being "visual" does not make it "visual management" ala #Lean or TPS.
— Mark Graban (@MarkGraban) September 9, 2015
Same can be said for #lean in hospitals for factories. https://t.co/fxywTYANRa
— Mark Graban (@MarkGraban) September 9, 2015
If there's a fire in this building & so we put it out, that's not improvement. That's putting out fire. ~@DemingSaid http://t.co/yo2cyFpBU3
— salah (@selleithy) September 8, 2015
What a strange comparison pic.twitter.com/vkFzUHXGWc
— Mark Graban (@MarkGraban) September 10, 2015
Continuous doesn't mean just "incremental" says @mbaudin: "Wisdom" and "Continuous Improvement" in the Toyota Way http://t.co/lvQojvubHL
— Mark Graban (@MarkGraban) September 10, 2015
Hospitals love posting ineffective warning signs, but never this one. It's obvious it wouldn't work, right? #Lean pic.twitter.com/mUSLS7wMBC
— Mark Graban (@MarkGraban) September 10, 2015
I especially love the bottom of this restaurant sign about customers and employees. pic.twitter.com/TaUGura5ZG
— Mark Graban (@MarkGraban) September 11, 2015
Quality! pic.twitter.com/MNcMmpfAi0
— Mark Graban (@MarkGraban) September 11, 2015
Agree with @velaction that putting a label that says "stapler" on the stapler is "overboard," not good #Lean 5S pic.twitter.com/p5acJNWtWC
— Mark Graban (@MarkGraban) September 11, 2015
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.