Here's the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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Toyota's view of Dr. #Deming today: pic.twitter.com/4WhFbGZYAS
— Mark Graban (@MarkGraban) July 28, 2015
"85 percent of the low-performing hospitals reported their performance as average or above" http://t.co/Q6gM7xbuk8 via @Paulflevy #lean
— Mark Graban (@MarkGraban) July 27, 2015
Dear hospitals: Stop asking for "Lean Black Belt" as a job requirement. That's not really a thing. You'll get #SixSigma people.
— Mark Graban (@MarkGraban) July 27, 2015
Video: @EricRies Asked About the Term "#LeanStartup" https://t.co/kioBKz734k
— Mark Graban (@MarkGraban) July 27, 2015
I think is me: Not an Introvert, Not an Extrovert? You May Be An Ambivert (article quotes @danielpink) http://t.co/9WznNVVymd
— Mark Graban (@MarkGraban) July 28, 2015
Not sure this applies well to complex politics: How the man from Toyota’s ‘Five Whys’ could help the Labour party http://t.co/Uzd8t2kS0t
— Mark Graban (@MarkGraban) July 28, 2015
Newly Updated Book: #Lean Leader Podcasts: Transcripts from Interviews… by Mark Graban for $9.72 http://t.co/mL8YidOooa via @amazon
— Mark Graban (@MarkGraban) July 28, 2015
Dilbert – the command-and-control manager gets it wrong… Hire Smarter People by Scott Adams http://t.co/3K5W8TVSDi via @Dilbert_Daily
— Mark Graban (@MarkGraban) July 28, 2015
Yes, Jim Womack: "Perhaps I had been naïve to that point about the effect of incentives on managers. " http://t.co/Fwu5o1vl9N #Lean #Deming
— Mark Graban (@MarkGraban) July 28, 2015
"These create the false impression that good performance can be the result of individual rather than team action. " http://t.co/Fwu5o1vl9N
— Mark Graban (@MarkGraban) July 28, 2015
When the history of the patient safety movement is told, it will be appropriate that the @AAMCtoday will be left out. http://t.co/a0z0rQWJcv
— Paul Levy (@Paulflevy) July 28, 2015
GA Podcast 046 | #Lean in Japan with @MarkGraban http://t.co/3B4YfgDaDu via @gembaacademy
— Mark Graban (@MarkGraban) July 28, 2015
"I couldn't believe that I was now in a system where I couldn't speak up." Med student previously in the military at @TPSSC #AELPS11.
— Paul Levy (@Paulflevy) July 29, 2015
We're all practicing #Lean. If we keep practicing Lean, somebody we'll get good at it. No one is virtuoso when they 1st pick up instrument
— Mark Graban (@MarkGraban) July 29, 2015
Some organizations are stuck in old mindset that only managers, executives, consultants, or the P.I. team can drive improvement (1/2)
— Mark Graban (@MarkGraban) July 29, 2015
(2/2) The best organizations realize that you need to engage & involve front-line employees in work redesign & continuous improvement. #Lean
— Mark Graban (@MarkGraban) July 29, 2015
The ABCs of surgery: "Assess, Blame, & Criticize.” One of the gems in @MarkGraban’s new podcast: http://t.co/eYp1gMAGX9
— Dan Markovitz (@danmarkovitz) July 29, 2015
.@GoLeanSixSigma As Dwight Schrute would say: pic.twitter.com/JdnT5OJsWb
— Mark Graban (@MarkGraban) July 29, 2015
Inc. wrote: "#Deming's impact has been curiously limited, partly because of his own communication problems." http://t.co/Oo30lOdYqy
— Mark Graban (@MarkGraban) July 30, 2015
Correction guy corrects this one… http://t.co/gY7cLi1Uo3 #LeanMeme #Lean pic.twitter.com/C6QmhkmOnu
— Mark Graban (@MarkGraban) July 30, 2015
#Kaizen: “We’ve gotten the traction that we wanted by bringing you in. The foundation has been laid. http://t.co/rCo2jbHQz9 #lean
— Mark Graban (@MarkGraban) July 30, 2015
New #LeanMeme! ERMAHGERD #Kaizen is Everyone, Even Her! http://t.co/Sw0pPzcaUo #lean #leanstartup
— Mark Graban (@MarkGraban) July 30, 2015
Well this will be controversial: Sask. gov't seeking #lean consultant for education ministry position http://t.co/DYOdQu1J4F
— Mark Graban (@MarkGraban) July 30, 2015
Those with the least experience with #Lean are most likely to declare themselves expert, those with most experience doubt themselves most?
— Mark Graban (@MarkGraban) July 31, 2015
"poor performers do not learn from feedback suggesting a need to improve" https://t.co/j5R8n2Z0Qg
— Mark Graban (@MarkGraban) July 31, 2015
I liked a @YouTube video http://t.co/1vcULlxO0E What is Kaizen? Mark Graban of KaiNexus Talks About Continuous Improvement
— Mark Graban (@MarkGraban) July 31, 2015
5 Whys? Why 5? Problem solving pro tip: It's not always magically 5 whys to get to a possible root cause. #Lean #LeanStartup
— Mark Graban (@MarkGraban) July 31, 2015
#Lean is about far more than just "savings and the cost avoidance" though. Does Sask realize that @mmandryk? http://t.co/Uni8HrMjgV
— Mark Graban (@MarkGraban) July 31, 2015
.@theagilepirate True. I was taught to use Ishikawa/fishbone first, then deep dive into "5 whys" on one or more of the bones.
— Mark Graban (@MarkGraban) July 31, 2015
Just recorded a great podcast w/ @Ruthie_Davis & Steve Cook talking about Don Davis & the book "Do the Right Thing" http://t.co/EfoocwjPKP
— Mark Graban (@MarkGraban) July 31, 2015
Match Game: "A suggestion box monitored on a monthly basis is a _____ way" to engage employees. I say "terrible." http://t.co/XdUyrL3AJi
— Mark Graban (@MarkGraban) July 31, 2015
“This is really not an IT project, it’s a business transformation project,” sats the Pentagon http://t.co/wYV8X2q9Sh via @WSJ
— Mark Graban (@MarkGraban) July 31, 2015
Nearly "three in 10 seniors on Medicare struggle to find a primary-care doctor who will treat them" http://t.co/jA0aWa5Iau via @WSJ
— Mark Graban (@MarkGraban) July 31, 2015
Thanks for reading!
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.