Here's the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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A #Lean thinker or a Toyota leader sure would think this license plate is a problem https://t.co/wUb4UFTxn0 pic.twitter.com/RFMaxrjXIs
— Mark Graban (@MarkGraban) August 5, 2015
#Lean is supposed to be about solving problems, not making excuses!
— Mark Graban (@MarkGraban) August 6, 2015
Once walked into an OR with defening #VanHalen playing, dont get me wrong, I like VanHalen but #innappropriate https://t.co/4g7fJ6F3Hj
— Eric Bricker, MD (@DrEricB) August 6, 2015
"You might be surprised to know the third leading cause of death in the U.S. is preventable medical errors." http://t.co/mF6ZQtiAc6
— Mark Graban (@MarkGraban) August 6, 2015
Hospital CEO says "I don't want to be crass about [layoffs]," manages to do so anyway
http://t.co/rnSbJkU8L3 via @elpasotimes— Mark Graban (@MarkGraban) August 3, 2015
Hospital CEO says "I don't want to be crass about [layoffs]," manages to do so anyway
http://t.co/rnSbJkU8L3 via @elpasotimes— Mark Graban (@MarkGraban) August 3, 2015
HORRIBLE: CEO "didn’t just run a hospital… He ran a kickback conspiracy.” http://t.co/Lmc7IDbSOB
— Mark Graban (@MarkGraban) August 3, 2015
If #Lean is just about "where to put the stapler on their desks" then it has become a joke, L.A.M.E. not Lean http://t.co/bemHHJVwfO
— Mark Graban (@MarkGraban) August 3, 2015
#PatientSafety is [should be] focus of every hospital employee [and leader] http://t.co/ZiJZIPvvIn
— Mark Graban (@MarkGraban) August 3, 2015
From the new book Management Lessons from Taiichi Ohno: What Every Leader Can Learn from the Man who Invented the Toyota Production System:
Interesting to see a Toyota executive write "don't waste your time making standards." #lean pic.twitter.com/7I16mWvSiH
— Mark Graban (@MarkGraban) August 3, 2015
It's harder to write standardized work for team leaders and supervisors says Harada of Toyota. #lean pic.twitter.com/fyIJhj1UKK
— Mark Graban (@MarkGraban) August 3, 2015
Back in the day, Ohno didn't insist on "one piece flow." He wanted batches of 5. #lean pic.twitter.com/MgWiBps7Pd
— Mark Graban (@MarkGraban) August 3, 2015
Harada, of Toyota Taiwan, points out TPS doesn't work in a command & control environment. #lean pic.twitter.com/DUjFkFdw0M
— Mark Graban (@MarkGraban) August 3, 2015
"The Boss IS responsible, no matter how disconnected he or she may be from the actions that have harmed the Company" https://t.co/gJY3HJ4ALb
— Mark Graban (@MarkGraban) August 3, 2015
There's such a bias sometimes against involving front-line staff in improvement work. That bias makes it hard to communicate sometimes.
— Mark Graban (@MarkGraban) August 3, 2015
A worker was told to take pics of every sq foot to copy the quality @NUMMI. But you can't take a pic of worker motivation and culture.
— Wiljeana Glover (@WiljeanaGlover) July 18, 2015
"40% to 60% of [hospital] patients who would benefit don't receive appropriate treatments" to prevent clots http://t.co/ctdM80UZng via @WSJ
— Mark Graban (@MarkGraban) August 4, 2015
Great thoughts on accountability from @HospitalFocus5's newsletter pic.twitter.com/iELQouxeWu
— Mark Graban (@MarkGraban) August 4, 2015
My "Kaizen Kickoff" workshop is like training camp for your continuous improvement skills http://t.co/Uv27tCa4XU pic.twitter.com/0flMkJ5OgY
— Mark Graban (@MarkGraban) August 3, 2015
"Going slow to go fast" doesn't work if, by slow, you mean 0 miles per hour. #Lean #Kaizen
— Mark Graban (@MarkGraban) August 4, 2015
"Practice? We're Talking About Practice?" Yes, Practicing #Lean http://t.co/w96QfMgqpL by @markgraban pic.twitter.com/M20QqgZRZI
— KaiNexus (@KaiNexus) August 4, 2015
If you're looking to write, publish and sell a book, here are some reasons to try Leanpub: https://t.co/wX9RvTm4Bt
— Leanpub (@leanpub) August 8, 2015
Focus matters! My job is to make sure I haven't inundated them w/ too many initiatives." http://t.co/u1arPHTus2 #CEO pic.twitter.com/T1tfo4UumW
— Karen Martin (@KarenMartinOpEx) August 4, 2015
Would threat of jail protect the public? Will Blue Bell face criminal charges after ice cream recall? http://t.co/3aldsdnSZV via @aldotcom
— Mark Graban (@MarkGraban) August 5, 2015
In healthcare, "efficiency" is often a dirty word… the "eff word," as people unfairly equate efficiency to poor quality or not caring
— Mark Graban (@MarkGraban) August 5, 2015
That moment when you see somebody misspell "QUALITY" on a slide…. #SMH pic.twitter.com/Ibehg7gdhQ
— Mark Graban (@MarkGraban) August 6, 2015
There's such a bias sometimes against involving front-line staff in improvement work. That bias makes it hard to communicate sometimes.
— Mark Graban (@MarkGraban) August 3, 2015
Skip the “#lean intro” training — by Jamie @Flinchbaugh http://t.co/GbJC6CM6FQ pic.twitter.com/ARolBzAIjo
— KaiNexus (@KaiNexus) August 7, 2015
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.
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