Here's the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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2nd edition of my book @leanhospitals in Chinese – #lean pic.twitter.com/PUQFqLmGEg
— Mark Graban (@MarkGraban) August 25, 2015
It's time for policies on #cellphone use in #operatingrooms @MGHSurgery http://t.co/Zcosu2CmZi pic.twitter.com/MRo5iTQVlk
— Mass General Heart (@MGHHeartHealth) August 22, 2015
21 Tweetable Kaizen Quotes to Inspire http://t.co/nXxEpueLjk
— Mark Graban (@MarkGraban) August 24, 2015
New building, better processes? "Parkland has adopted hundreds of safety reforms to avoid further federal scrutiny." http://t.co/B3gW21jpp3
— Mark Graban (@MarkGraban) August 24, 2015
What the what? "#SixSigma is one of the tools used to implement #lean." pic.twitter.com/8VK9lUlGXs
— Mark Graban (@MarkGraban) August 24, 2015
"There was no coordination" in the hospital, making it difficult for patients to sleep http://t.co/PMW48ArwuU
— Mark Graban (@MarkGraban) August 24, 2015
But #patientsafety is a top priority? — Time-out designed to avoid surgical mistakes being largely ignored http://t.co/gTjtf5yA7c
— Mark Graban (@MarkGraban) August 25, 2015
One reason you don't need DMAIC in a #Lean context… often, you can and even NEED to improve without Measuring (the M in DMAIC)
— Mark Graban (@MarkGraban) August 25, 2015
Nice interview with @zeynepton… On GPS: Why happier employees mean higher profits @CNN http://t.co/teLnIkKtWN #lean
— Mark Graban (@MarkGraban) August 26, 2015
It's not #Lean to do what's described in this story, even if the hospital labeled it as such. pic.twitter.com/xeit2KOQRm
— Mark Graban (@MarkGraban) August 26, 2015
"It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth." W. Edwards Deming http://t.co/3HTUdqW3xy
— The Deming Institute (@DemingInstitute) August 26, 2015
Arbitrary dichotomies like this don't correct portray the essence of #Lean pic.twitter.com/2uhtURJePe
— Mark Graban (@MarkGraban) August 27, 2015
Learn about my #Lean Workshops that can be brought to your organization http://t.co/lNnYhlC51j #Kaizen #Deming
— Mark Graban (@MarkGraban) August 27, 2015
Quality first! A big #Lean conference lists "PCDA" as a keyword for workshop submissions. Oops! #NobodysPrefect pic.twitter.com/ZXDtCrLGq4
— Mark Graban (@MarkGraban) August 27, 2015
Vikings stadium death – "couldn’t say whether the two workers were wearing safety harnesses" http://t.co/dANC9nEEAo
— Mark Graban (@MarkGraban) August 27, 2015
Done. Download free visual book notes for 'The Goal' :: http://t.co/DUtb2sKep3 #lean pic.twitter.com/zl2fquI0yN
— Todd Clarke (@toddaclarke) August 27, 2015
.@cindyalvarez "We've never done it that way" is a close cousin to "But we've always done it that way." Both are harmful.
— Mark Graban (@MarkGraban) August 27, 2015
"What's the ROI of going to Japan to study #Lean?" I dunno, I can't guarantee that you'll pay attention & apply yourself at home ;-)
— Mark Graban (@MarkGraban) August 28, 2015
No, that's #SixSigma. "In #lean management programs, there are levels of belts based upon the colors found in karate" http://t.co/0knKCkG5fQ
— Mark Graban (@MarkGraban) August 28, 2015
"gigantic 6×9' boards with pockets that have statistics, graphs, etc which neither the staff nor" patients understand http://t.co/0knKCkG5fQ
— Mark Graban (@MarkGraban) August 28, 2015
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.