Here's the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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Taiichi Ohno – Straight Outta Toyoda City http://t.co/81kqtvEm4Y #Lean #LeanStartup pic.twitter.com/rqE14B8Alm
— Mark Graban (@MarkGraban) August 21, 2015
Wisdom from Dr. Deming in this video https://t.co/2ktVwzWZII pic.twitter.com/ebJS2rPYkQ
— Mark Graban (@MarkGraban) August 16, 2015
As expected in the #Deming red bead game, some people performed below average pic.twitter.com/WvJE4eTEqB
— Mark Graban (@MarkGraban) August 17, 2015
#Deming: "The variation came from the system, management is responsible for the system" Lessons from the Red Beads https://t.co/nH5BOxBIqa
— Mark Graban (@MarkGraban) August 16, 2015
"Most health care institutions do not have systematic & disciplined approach to identifying and eliminating waste." http://t.co/r7tGJ0Me2x
— Mark Graban (@MarkGraban) August 17, 2015
So disingenuous: "Due to high demand for AT&T services…." yeah, that's your excuse for long wait times. Understaffed… cheap
— Mark Graban (@MarkGraban) August 17, 2015
How to inspire others & get the best from your team: http://t.co/RnSEHvcU84 #Leadership pic.twitter.com/lkgMrfoIVv
— Gary Sheader (@Gary_Sheader) August 17, 2015
Levels of mistake-proofing. #lean #kaizen pic.twitter.com/Upquk7I5Wv
— Sean Carey (@seanessee) August 17, 2015
"Check your ego at the door… You have to accept that you, as a leader, do not have all the answers. You can't." http://t.co/xLgByDUjYz
— Mark Graban (@MarkGraban) August 18, 2015
How did we incorporate these musical references into today's webinar? http://t.co/DTl5GrGdSe #lean #kaizen pic.twitter.com/cqoyFD0qLX
— KaiNexus (@KaiNexus) August 18, 2015
Only 1 personal item on desk?? — Bizarre Workplace Policies? Our Listeners Experienced Them http://t.co/gwDWRYf9Ci
— Mark Graban (@MarkGraban) August 19, 2015
I'm not sure if "Lean Sigma" is… more hospitals, it seems, are embracing #Lean without #SixSigma. https://t.co/Qvq4WPq7Y4
— Mark Graban (@MarkGraban) August 19, 2015
"It used to take 30 hours" to get patient info… now only 80 minutes. The power of #Lean in hospitals http://t.co/pKttztvWXU
— Mark Graban (@MarkGraban) August 19, 2015
The next time you hear "Don't reinvent the wheel" pic.twitter.com/9KMZLdeP1Z
— David J Bland (@davidjbland) August 19, 2015
My retired mom, organizing the church kitchen to make things easier for volunteers :-) pic.twitter.com/QImqY4Y4iE
— Mark Graban (@MarkGraban) August 20, 2015
Happy to host this #leanstartup web event on the 27th https://t.co/P0Gvn6coSV
— Mark Graban (@MarkGraban) August 21, 2015
The process of discovery to understand the problem is one we often don't have the patience for…but is invaluable! https://t.co/oSRGu9NpR6
— Katie Anderson (@kbjanderson) August 20, 2015
True story: Employee suggestion says "stop awarding a suggestion of the month, as it hurts morale." Great idea. #Deming #Lean #Kaizen
— Mark Graban (@MarkGraban) August 21, 2015
The #ContinuousImprovement Death Spiral, and How to Get Out of It http://t.co/HCSRBBpAPq by @markgraban pic.twitter.com/Htc7U8Zyiu
— Ryan M. Confer (@ryanconfer) August 21, 2015
Hospital lobby sign says "YES to safety. NO exceptions." Ah, slogans. Need to live up to that. #Deming #Lean #patientsafety
— Mark Graban (@MarkGraban) August 21, 2015
"common and erroneous misperception is that #Lean is only about reducing cost and increasing productivity" http://t.co/zzPeHOgnpp
— Mark Graban (@MarkGraban) August 21, 2015
Actually heard this once at a hospital: "I just got put in charge of our #LeanSigma program. I better get some training on that ASAP."
— Mark Graban (@MarkGraban) August 21, 2015
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.