tl;dr: Deming’s Red Bead Experiment shows that most performance variation in healthcare comes from the system–not individual effort. Incentives, threats, and goals don’t reduce defects; leadership must redesign the system and create psychological safety for improvement. Later next month, at the Northeast L.E.A.N. Conference, I’m facilitating the famous “Red Bead Experiment” of W. Edwards Deming … Continue reading Running Deming’s Red Bead Experiment: What Healthcare Leaders Must Learn About Systems