Joining me once again on the podcast today is John Toussaint, MD, the founder and CEO of the ThedaCare Center for Healthcare Value. We’re talking about his latest book, Management on the Mend (read my blog post about my first thoughts about the book). In this episode, John shares what he’s learned from studying successful Lean transformations across healthcare and beyond. He explains why true transformation goes far deeper than projects or cost-cutting — it … Continue reading John Toussaint on Management on the Mend and Lean Healthcare Transformation