Thanks to my friends in the Michigan Quality System group, the internal Lean group at the University of Michigan Health System. They shared a video that was put together by Dr. Jack Billi, a long-time student of Lean and advocate for Lean healthcare. You can listen to my podcast with him from 2011. My contact in … Continue reading How Has Dr. Jack Billi Achieved 100% Hand Hygiene Compliance Since 2008?
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