Editor’s note (2026): In an era of AI, dashboards, and real-time data, Spear’s reminder still holds: information only matters if it changes behavior. TL;DR: Steve Spear argues that organizations deliver quality and value faster not by working harder, but by learning faster — using small tests, paying attention to surprises, and changing behavior based on what they learn. In Lean, healthcare, and startups alike, learning speed is the real competitive advantage. When I was back … Continue reading How Do You Deliver Quality and Value Faster? Steve Spear on Learning Speed at MIT