TL;DR: Lean is often misunderstood. It’s not about rushing patients, cutting staff, or blindly installing tools. When practiced properly, Lean is fundamentally patient-centered, focused on safety, quality, and respect for people. When organizations have bad experiences, that usually reflects poor leadership or misuse of Lean — not Lean itself. It’s not uncommon to hear statements about Lean that are more myth than reality. I remember a time when a professor told a group that if Toyota ran … Continue reading Lean: Hit or Myth? Layoffs, Patient-Centered Care, and More