Here's the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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That's not what was supposed to happen… pic.twitter.com/VTGj0LpWuu
— Mark Graban (@MarkGraban) May 4, 2015
Helpful standardization: Providers urged to switch to metric measures to prevent medication errors http://t.co/iHwrlromdZ #patientsafety
— Mark Graban (@MarkGraban) May 4, 2015
Does laying off nurses really reduce costs if patient safety & care suffers w/ less bedside time? http://t.co/ffZy3JcG4S via @montereyherald
— Mark Graban (@MarkGraban) May 4, 2015
So often I hear hospital people say "they won't let us label our cabinets 'cause it looks bad." Really? pic.twitter.com/yJ9VD9YVBo
— Mark Graban (@MarkGraban) May 4, 2015
Books on sale at @hcvalue including 2 of mine. I'm now reading about "humble inquiry" in another Ed Schein book pic.twitter.com/vz0e0sjbV3
— Mark Graban (@MarkGraban) May 4, 2015
Ongoing kaizen at the ThedaCare Center @HCValue pic.twitter.com/2QmKHL6qPb
— Mark Graban (@MarkGraban) May 4, 2015
Wise words on #lean and #kaizen from John Shook pic.twitter.com/qtCUPHqGtp
— Mark Graban (@MarkGraban) May 4, 2015
The hotel is not responsible, however, for you accidentally grabbing decaf coffee. Couldn't this be clearer? pic.twitter.com/XVY9BsUUl3
— Mark Graban (@MarkGraban) May 5, 2015
"Waste is not just consuming a third of health-care spending; it’s costing people’s lives." http://t.co/xPKSytZaqg
— Mark Graban (@MarkGraban) May 5, 2015
Join the movement to improve the healthcare system. Learn more at #HCSummit15 in Dallas, TX http://t.co/2GpiloVOXM pic.twitter.com/4G8bNvRCMr
— Catalysis (@HCValue) May 5, 2015
If You Double Your Productivity, Will You Double My Pay? — by Scott Adams http://t.co/QQWVYrIqY0 via @Dilbert_Daily
— Mark Graban (@MarkGraban) May 6, 2015
Read & commented: Continuous Improvement is Good, But Is It #Lean? http://t.co/peNiroJyE4
— Mark Graban (@MarkGraban) May 6, 2015
Spent the day at @ThedaCareHealth Tues & it emphasized that #lean is about leadership, coaching, #kaizen, teamwork, not simple use of tools
— Mark Graban (@MarkGraban) May 6, 2015
"If You've "Liked" Any Of These, You're Not Thinking Lean " | https://t.co/nQyY8Qpsa7 pic.twitter.com/qH7V8EJ8nH
— Rob van Stekelenborg (@dumontis) May 6, 2015
Oh it's ask why 5 times THEN jump to conclusions? ;-) https://t.co/UWNVbx3YQf
— Mark Graban (@MarkGraban) May 6, 2015
Good piece: Why #lean manufacturing has a serious PR problem http://t.co/vkbc28OMxH via @bizjournals
— Mark Graban (@MarkGraban) May 6, 2015
Does #lean work in healthcare? Another example that says "yes" @MemorialCareHS @HCValue leadership & knowledge pic.twitter.com/6EHpgRWwZn
— Michael Stoecklein (@MikeStoecklein) May 6, 2015
Whats my favorite band? Fishbone, of course.
— Dr. Les Muda (@DoctorMuda) May 6, 2015
Of course you need "cushions" for variability: Hospitals turn to just-in-time buying to control supply chain costs http://t.co/i2jjrC5hdH
— Mark Graban (@MarkGraban) May 7, 2015
Toussaint: An org can't have 50 "true north" goals and 240 top priority projects… need to focus … cc @KarenMartinOpEx
— Mark Graban (@MarkGraban) May 7, 2015
Jury awards $21M in fatal brain surgery mix-up (after mixing up her CT scan results) http://t.co/bW1fQlh9qE via @freep #patientsafety
— Mark Graban (@MarkGraban) May 8, 2015
NHS Trust WRONGLY tells 850 patients they might have cancer ("administration error") http://t.co/xjA1NSKmtz
— Mark Graban (@MarkGraban) May 9, 2015
New #LeanMeme! Go To See? Pish Tosh http://t.co/aFaeQYyOtM #lean #leanstartup
— Mark Graban (@MarkGraban) May 11, 2015
The term is "continuous improvement," not "episodic improvement." #lean #kaizen
— Mark Graban (@MarkGraban) May 11, 2015
"I am curious, did the CEO's of these hospitals have their salaries or benefit packages cut?" http://t.co/9D8iZftumo via @courierjournal
— Mark Graban (@MarkGraban) May 12, 2015
In our webinar, @nbodek told us how Mirai Industries in Japan pays employees $6 for every mistake they report. Wow. #Kaizen.
— Mark Graban (@MarkGraban) May 12, 2015
When he’s wrong about something important yet speaks confidently about his position, a lot of people will follow him. http://t.co/9aunxzQJD8
— Mark Graban (@MarkGraban) May 12, 2015
This is not really #Lean. My Dutch friends, for example, use Lean to free up time for nurses to talk MORE w patients https://t.co/lr8zTyzVYD
— Mark Graban (@MarkGraban) May 12, 2015
This isn't a good sign. Nurses love real #Lean. What has gone wrong in Saskatchewan? https://t.co/mpllbEXErk
— Mark Graban (@MarkGraban) May 12, 2015
People who bash "assembly-line_________"seem to not realize there are bad assembly lines and good assembly lines (better quality, workplace)
— Mark Graban (@MarkGraban) May 12, 2015
It's a shame that all their efforts have apparently given #Lean a bad name… infographic via @SUNnurses pic.twitter.com/hwpBg0BmBx
— Mark Graban (@MarkGraban) May 12, 2015
"#Lean leaders don’t have to have a position of authority." – @AndreaMRoussel http://t.co/jZGWt3JZaV See what it means to be a lean leader.
— Gregory Jacobson (@GregHJacobson) May 12, 2015
Saw a blog post where "outsourcing" was listed as a #lean principle. I've never once heard that from Toyota as a TPS idea, or lean books
— Mark Graban (@MarkGraban) May 13, 2015
@MarkGraban RT @darrenrovell: Sign(s) Of The Day (via @RiffRaff41) pic.twitter.com/x301zp4VWV
— Brian McGovern (@Brian_McGovern) May 13, 2015
Because it's totally reasonable to leave a desk lamp on all night in the hotel room. pic.twitter.com/U0lbpn1LNj
— Mark Graban (@MarkGraban) May 14, 2015
Clever post by @MaggieMillard88 "The Macgyver," and 7 Other Continuous Improvement Awards You NEED http://t.co/Cs9zKz76SJ cc @kainexus
— Mark Graban (@MarkGraban) May 14, 2015
"Over-standardization is as dangerous as under-standardization." – @KarenMartinOpEx #lean
— Mark Graban (@MarkGraban) May 14, 2015
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.