Here's the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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I have to credit @MarkGraban for the quote on the board today pic.twitter.com/bZUsSuxJlT
— Cowboy (@JohnRebel4) May 18, 2015
Use code "FACULTY" for 50% these #Lean classes in D.C. https://t.co/SwhU23IAIh
— Mark Graban (@MarkGraban) May 18, 2015
Another example of alarm fatigue – "alarms on the UK’s Trident nuclear submarine’s missile control are often muted." http://t.co/hPcq8oRxX2
— Mark Graban (@MarkGraban) May 18, 2015
The new problem with the word "#Lean" – this guy isn't talking about the Toyota Production System pic.twitter.com/DimnO05fdv
— Mark Graban (@MarkGraban) May 18, 2015
Not doing root cause analysis proves costly at Chobani yogurt pic.twitter.com/NioKZ5ScIH
— Mark Graban (@MarkGraban) May 18, 2015
It's not about being "nice" to suppliers, but it's good business: Big Three supplier relationships struggle http://t.co/b2xviG6SK9 #lean
— Mark Graban (@MarkGraban) May 18, 2015
Can doesn't mean should: Uber's former CFO said company could cut driver pay because we can
http://t.co/MjwDuMTkjI pic.twitter.com/JAgWSe6dAi
— Mark Graban (@MarkGraban) May 18, 2015
The first responsibility of a leader is to define reality. The last is to say "thank you". In between, the leader is a servant. Max DePree
— Mike Orzen (@MikeOrzen) May 18, 2015
"When waste is at a minimum every customer can be seen as an individual" @donberwick quotes Taiichi Ohno at #Quality2015.#lean #healthcare
— Abhishek Bhartia (@abhishek4q) May 13, 2015
Thanks to @KronosInc for sponsoring these great #Lean forums (I'm teaching #Kaizen). Sign up for Houston or Seattle: http://t.co/YqGiy4dpPl
— Mark Graban (@MarkGraban) May 19, 2015
A form of standardized work – guidelines for MDs on how to best break bad news to patients (from today's WSJ) pic.twitter.com/PSAI5G4d1L
— Mark Graban (@MarkGraban) May 19, 2015
Are you, like me, an "evangelist" for #Lean & #Kaizen? From @HarvardBiz: The Art of Evangelism https://t.co/nvlzK38Z7D by @GuyKawasaki
— Mark Graban (@MarkGraban) May 19, 2015
Article starts with the strawman that #LeanStartup is a silver bullet: #Lean Doesn’t Always Create the Best Products https://t.co/gTpW33JrPI
— Mark Graban (@MarkGraban) May 19, 2015
The right mindset for learning is to embrace the problem not the solution by @billwscott #CTOsummit pic.twitter.com/400W04XXsj
— Gon Zifroni (@gonzif) May 19, 2015
From when I first met him in 2009: Notes on a Talk by Eric Ries (@ericries) at MIT on “#Lean Startup” http://t.co/3v278Pdjzw
— Mark Graban (@MarkGraban) May 20, 2015
Blame mismanagement instead? $7 million shortfall leads to layoffs and cutbacks at East Hawaii Hospitals http://t.co/7714WGfRjR
— Mark Graban (@MarkGraban) May 20, 2015
I liked a @YouTube video http://t.co/bcmieKgGg9 Model Cell at Seattle Children's Hospital
— Mark Graban (@MarkGraban) May 21, 2015
#LeanMyth: Any poster or sign hung on the wall counts as "a visual." Reality: Visual management makes waste & status of process obvious
— Mark Graban (@MarkGraban) May 21, 2015
These things should not happen in 2015 — 3 Bay Area Hospitals Fined For Errors That Could Have Killed Patients http://t.co/QvT7JaJ0Nm
— Mark Graban (@MarkGraban) May 21, 2015
We should start calling them "should be never" events because they still happen way too often http://t.co/5BIm2YutzS #patientsafety #lean
— Mark Graban (@MarkGraban) May 21, 2015
Yes, 3000 kaizen means 3000 implemented. Different than American-style "suggestions." https://t.co/JUI7vbTnBk
— Mark Graban (@MarkGraban) May 22, 2015
Toyota's N. American CEO Lentz emphasizes how they'll be able to better develop employees with Texas location http://t.co/jh2nuSoH8i
— Mark Graban (@MarkGraban) May 22, 2015
Dear internet: You're NOT allowed to copy and paste articles & blog posts to "reprint" on your website. #Copyright #BadForm
— Mark Graban (@MarkGraban) May 22, 2015
Square CEO Jack Dorsey says it's an 'organizational failure' if he has to make a decision http://t.co/YBESIsdtUy pic.twitter.com/oBP9JwArOF
— Mark Graban (@MarkGraban) May 22, 2015
Pre-order — I had a chance to pre-read this great book: The Power of Ideas to Transform Healthcare https://t.co/5rZcNh0EGN
— Mark Graban (@MarkGraban) May 22, 2015
"We thought our practices were proper. In hindsight they were not.” #BlueBell http://t.co/0qVl5Z5jhD
— Mark Graban (@MarkGraban) May 22, 2015
Fiat Chrysler CEO sent long unsolicited email to GM CEO proposing merger, got rejected http://t.co/2MciXrcR86
— Mark Graban (@MarkGraban) May 24, 2015
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.