Some Highlights from Last Week’s “Kaizen Live” Event at Franciscan St. Francis Health

Last Wednesday and Thursday, I collaborated¬†with Joe Swartz and a countless number of his colleagues to host 24 visitors from different health systems (and an Indiana state government organization) to learn about the “Kaizen” approach to continuous improvement first hand at Joe’s health system – Franciscan St. Francis Health in Indianapolis. I tend to “take … Continue reading Some Highlights from Last Week’s “Kaizen Live” Event at Franciscan St. Francis Health