Three things are inevitable these days… death, taxes… and tweets. Here's the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
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Hospital CEO — "I realized a layoff was, in many ways, a management failure." http://t.co/CxfPOa8Anv #lean
— Mark Graban (@MarkGraban) April 13, 2015
Seriously?? "staff waited outside [the clinic] to greet [health system CEO] with welcoming signs and placards." http://t.co/CxfPOa8Anv
— Mark Graban (@MarkGraban) April 13, 2015
Check out these quotes answering the question "what is Kaizen?" http://t.co/NeeHjuyUhs by @MaggieMillard88 pic.twitter.com/FfNRc5L5YG
— Gregory Jacobson (@GregHJacobson) April 14, 2015
Gemba walk of sorts at Kreuz Market, legendary Lockhart TX BBQ. The place where the value is being added. pic.twitter.com/Y12Mjp4i98
— Mark Graban (@MarkGraban) April 14, 2015
A number of tweets were about a new journal article that I'll be blogging about soon in more depth.
In an article I'm reading: "A third criticism of #Lean is that it's a fantasy construction."
— Mark Graban (@MarkGraban) April 15, 2015
Reading: "#Lean is little more than an extension of Taylorism." Ugh.
— Mark Graban (@MarkGraban) April 15, 2015
The academics claim in this paper "#Lean workplaces are just as demanding and authoritarian as Taylorian ones." pic.twitter.com/AefAyr35bF
— Mark Graban (@MarkGraban) April 15, 2015
The authors are confused.. of course Toyota learned from Ford, but that doesn't make #Lean = "Fordism" pic.twitter.com/VHsGW3JI2m
— Mark Graban (@MarkGraban) April 15, 2015
When asking 5 whys, 5 is not "a magic number" as somebody in the NHS was teaching re: #Lean #LeanStartup pic.twitter.com/Q0gAcKaLqq
— Mark Graban (@MarkGraban) April 15, 2015
If a "#Lean" effort increased throughput yet led to MORE mistakes, that's hardly a great example of Lean/TPS pic.twitter.com/5NENjSzqqL
— Mark Graban (@MarkGraban) April 15, 2015
The mastery shown by somebody who repeatedly says "Lean Sigma Six"
— Mark Graban (@MarkGraban) April 15, 2015
Can you really call what you're doing "#Lean" if you're not actively engaging everybody in continuous improvement in a serious way?
— KaiNexus (@KaiNexus) April 15, 2015
My advice to avoid #lean being a fad in your hospital: instead of training everybody in the 1st year, solve a few big problems that matter
— Mark Graban (@MarkGraban) April 15, 2015
"indictment said he diagnosed his patients with age-related macular degeneration whether they had it or not" http://t.co/bprhNvyZ5S
— Mark Graban (@MarkGraban) April 16, 2015
“Every system is perfectly designed to achieve exactly the results it gets." Paul Batalden
— Mark Graban (@MarkGraban) April 16, 2015
Less than two weeks before #Deming's death at age 93, he was teaching a workshop http://t.co/ldMlRfSifL via @IndustryWeek
— Mark Graban (@MarkGraban) April 16, 2015
That's not good in any workplace, yet alone the military pic.twitter.com/PfFhvjBWCU
— Mark Graban (@MarkGraban) April 16, 2015
Outrageous cost overruns of $1B — US Senate veterans panel to review pricey Denver hospital http://t.co/UL3gVlTX2O
— Mark Graban (@MarkGraban) April 17, 2015
#Deming: "The source of innovation is freedom. All we have—new knowledge, invention—comes from freedom." http://t.co/lIGMdvcFeF
— Mark Graban (@MarkGraban) April 17, 2015
Not that Congressional hearings necessarily fix anything, but the contrast is pretty shocking here: pic.twitter.com/Y1OJhcvXM0
— Mark Graban (@MarkGraban) April 17, 2015
65% of people did not report medical error because "they did not believe it would do any good" http://t.co/fi9mrBDsZ0 #patientsafety
— Mark Graban (@MarkGraban) April 17, 2015
Hospital CEO survey shows otherwise — “Improving patient safety and quality in their organizations is job No. 1" http://t.co/XjHbaootvc
— Mark Graban (@MarkGraban) April 17, 2015
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