Three things are inevitable these days… death, taxes… and tweets. Here's the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here.
If you're reading this via email or RSS, you might get a better experience by clicking through to view it on the website because it will display article link previews, embedded photos, etc. A better reader experience, perhaps…
Hospital CEO — "I realized a layoff was, in many ways, a management failure." http://t.co/CxfPOa8Anv #lean
— Mark Graban (@MarkGraban) April 13, 2015
Seriously?? "staff waited outside [the clinic] to greet [health system CEO] with welcoming signs and placards." http://t.co/CxfPOa8Anv
— Mark Graban (@MarkGraban) April 13, 2015
Check out these quotes answering the question "what is Kaizen?" http://t.co/NeeHjuyUhs by @MaggieMillard88 pic.twitter.com/FfNRc5L5YG
— Gregory Jacobson (@GregHJacobson) April 14, 2015
Gemba walk of sorts at Kreuz Market, legendary Lockhart TX BBQ. The place where the value is being added. pic.twitter.com/Y12Mjp4i98
— Mark Graban (@MarkGraban) April 14, 2015
A number of tweets were about a new journal article that I'll be blogging about soon in more depth.
In an article I'm reading: "A third criticism of #Lean is that it's a fantasy construction."
— Mark Graban (@MarkGraban) April 15, 2015
Reading: "#Lean is little more than an extension of Taylorism." Ugh.
— Mark Graban (@MarkGraban) April 15, 2015
The academics claim in this paper "#Lean workplaces are just as demanding and authoritarian as Taylorian ones." pic.twitter.com/AefAyr35bF
— Mark Graban (@MarkGraban) April 15, 2015
The authors are confused.. of course Toyota learned from Ford, but that doesn't make #Lean = "Fordism" pic.twitter.com/VHsGW3JI2m
— Mark Graban (@MarkGraban) April 15, 2015
When asking 5 whys, 5 is not "a magic number" as somebody in the NHS was teaching re: #Lean #LeanStartup pic.twitter.com/Q0gAcKaLqq
— Mark Graban (@MarkGraban) April 15, 2015
If a "#Lean" effort increased throughput yet led to MORE mistakes, that's hardly a great example of Lean/TPS pic.twitter.com/5NENjSzqqL
— Mark Graban (@MarkGraban) April 15, 2015
The mastery shown by somebody who repeatedly says "Lean Sigma Six"
— Mark Graban (@MarkGraban) April 15, 2015
Can you really call what you're doing "#Lean" if you're not actively engaging everybody in continuous improvement in a serious way?
— KaiNexus (@KaiNexus) April 15, 2015
My advice to avoid #lean being a fad in your hospital: instead of training everybody in the 1st year, solve a few big problems that matter
— Mark Graban (@MarkGraban) April 15, 2015
"indictment said he diagnosed his patients with age-related macular degeneration whether they had it or not" http://t.co/bprhNvyZ5S
— Mark Graban (@MarkGraban) April 16, 2015
“Every system is perfectly designed to achieve exactly the results it gets." Paul Batalden
— Mark Graban (@MarkGraban) April 16, 2015
Less than two weeks before #Deming's death at age 93, he was teaching a workshop http://t.co/ldMlRfSifL via @IndustryWeek
— Mark Graban (@MarkGraban) April 16, 2015
That's not good in any workplace, yet alone the military pic.twitter.com/PfFhvjBWCU
— Mark Graban (@MarkGraban) April 16, 2015
Outrageous cost overruns of $1B — US Senate veterans panel to review pricey Denver hospital http://t.co/UL3gVlTX2O
— Mark Graban (@MarkGraban) April 17, 2015
#Deming: "The source of innovation is freedom. All we have—new knowledge, invention—comes from freedom." http://t.co/lIGMdvcFeF
— Mark Graban (@MarkGraban) April 17, 2015
Not that Congressional hearings necessarily fix anything, but the contrast is pretty shocking here: pic.twitter.com/Y1OJhcvXM0
— Mark Graban (@MarkGraban) April 17, 2015
65% of people did not report medical error because "they did not believe it would do any good" http://t.co/fi9mrBDsZ0 #patientsafety
— Mark Graban (@MarkGraban) April 17, 2015
Hospital CEO survey shows otherwise — “Improving patient safety and quality in their organizations is job No. 1" http://t.co/XjHbaootvc
— Mark Graban (@MarkGraban) April 17, 2015
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.