Here's the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban. See the previous installments here.
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From a friend's doctor's office… spot the typo pic.twitter.com/Xar6GlrgnA
— Mark Graban (@MarkGraban) March 9, 2015
There's not just one way to practice #Kaizen. See how people have customized cards & boards to use: http://t.co/gQG8wAAeu4 #lean
— Mark Graban (@MarkGraban) March 12, 2015
.@Sprezzatura @ourfounder If only #Kanban were this easy pic.twitter.com/rCb2Phpcf4
— Mark Graban (@MarkGraban) March 12, 2015
A 2013 report from the Journal of #PatientSafety cited health care as the third leading cause of death in the US http://t.co/od4G0FOphp
— Mark Graban (@MarkGraban) March 12, 2015
Know the #Deming Cycle? Check out the Chuck Norris Cycle @Sprezzatura @ourfounder http://t.co/txLMQ3XUTW pic.twitter.com/1YWFudTzVH
— Mark Graban (@MarkGraban) March 12, 2015
"A #kaizen program was started, but it wasn't supported by leaders." Well, then. That's not a kaizen program, is it? #lean
— Mark Graban (@MarkGraban) March 12, 2015
In the 1960s nurses were expected to stand when a doctor entered the room? http://t.co/HR9wAO6Qan pic.twitter.com/SXC0jqaf8u
— Mark Graban (@MarkGraban) March 12, 2015
Listen to your employees #GoodAdviceIn4Words #lean
— Mark Graban (@MarkGraban) March 12, 2015
Help your employees improve #GoodAdviceIn4Words #lean
— Mark Graban (@MarkGraban) March 12, 2015
Be a servant leader #GoodAdviceIn4Words #lean
— Mark Graban (@MarkGraban) March 12, 2015
Go to the gemba #GoodAdviceIn4Words #lean
— Mark Graban (@MarkGraban) March 12, 2015
#Lean's not just projects #GoodAdviceIn4Words
— Mark Graban (@MarkGraban) March 12, 2015
North Shore-LIJ is Recognized for Reducing Sepsis Deaths (by 50%) http://t.co/OaO1wMnrgI #patientsafety
— Mark Graban (@MarkGraban) March 11, 2015
My "Gemba" today @garrisonbros pic.twitter.com/0kbmvIz7Fv
— Mark Graban (@MarkGraban) March 11, 2015
KaiNexus was highlighted as an “innovative app” http://t.co/b9IUHEhV1e by @USATODAY #CISoftware pic.twitter.com/aZK3rUxeQo
— KaiNexus (@KaiNexus) March 10, 2015
Horrible web design. Wanting me to tap "previous month" almost 500 times to enter my date of birth. pic.twitter.com/SNUqfcbEPa
— Mark Graban (@MarkGraban) March 9, 2015
Get educational resources on patient/family engagement from NPSF + partners #PSAW2015 Patient Safety Awareness Week http://t.co/f9XWB41mnF
— NPSF (@theNPSF) March 9, 2015
If we followed a PDSA cycle as a society, we'd stop doing Daylight Saving Time. Doesn't save energy. More hurt at work & roads. #Lean
— Mark Graban (@MarkGraban) March 9, 2015
“We want to be in the business of moving cars, not storing them," says Toyota http://t.co/obGRLTcmBT #lean
— Mark Graban (@MarkGraban) March 9, 2015
+1 for #Kaizen? But -1 for bad design?– £430m hospital slammed after patients were issued with HANDBELLS http://t.co/FutEf1QzmL
— Mark Graban (@MarkGraban) March 9, 2015
New Post: Sh*t Lean Sigma Says: Another Healthcare Article Gets it Wrong http://t.co/sAVwBH6Dll
— Mark Graban (@MarkGraban) March 9, 2015
"A string of investigations concluded that the nuclear corps had lost its "zero defect" culture." http://t.co/KYDszhICIJ
— Mark Graban (@MarkGraban) March 9, 2015
New #Kaizen card example from our @HCkaizen book website http://t.co/QbUw1IsOsu (from The Netherlands) pic.twitter.com/4eI5EddPMo
— Mark Graban (@MarkGraban) March 9, 2015
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.