Here's the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban. See the previous installments here.
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W. Edwards #Deming Institute Blog: We are Here to Learn, to Make a Difference and to Have Fun http://t.co/oqVcEAXhLp pic.twitter.com/EfvLQZLvB2
— Mark Graban (@MarkGraban) March 16, 2015
"History has taught us one important lesson: there is no silver bullet solution" @Self_JohnGSelf on @LinkedIn https://t.co/qwr9PA6RIg
— Mark Graban (@MarkGraban) March 16, 2015
What? That's not right: "Amanda says her floor supervisor, former Toyota group leader, publicly humiliated her…" http://t.co/FRR2SkBf3U
— Mark Graban (@MarkGraban) March 16, 2015
To call it #Lean, you must have respect for people (mutual trust & developing people) and ongoing continuous improvement (#kaizen)
— Mark Graban (@MarkGraban) March 16, 2015
I might play the role of the old grump at a #leanstartup event. Raise your hand if you know this is based on Toyota. Whippersnappers.
— Mark Graban (@MarkGraban) March 16, 2015
Passerby in Austin says "nice shirt." #lean #leanstartup pic.twitter.com/yuGuitoI5h
— Mark Graban (@MarkGraban) March 16, 2015
#Deming & Toyota both talk about taking the long-term approach. Not in Dilbert land pic.twitter.com/yAmdJqrPQK
— Mark Graban (@MarkGraban) March 17, 2015
It was great to see @EricRies in Austin yesterday – #lean #leanstartup pic.twitter.com/kgjGsI5ufo
— Mark Graban (@MarkGraban) March 17, 2015
.@BobEmiliani Part of what makes @ericries #leanstartup pretty #lean is a strong focus on not wasting employees time in software dev, etc.
— Mark Graban (@MarkGraban) March 17, 2015
"You have to be very willfully ignorant" to not know the #Lean/Toyota roots of #LeanStartup says @ericries https://t.co/aXHXcanMN4
— Mark Graban (@MarkGraban) March 17, 2015
New #LeanMeme! Lyle Lanley, #LeanSigma Consultant… or Lean Six… D'Oh! http://t.co/YUCivlgsb8 pic.twitter.com/ORuXWE0mHP
— Mark Graban (@MarkGraban) March 18, 2015
Would make more sense if the #LeanSigma was 99.9997% off list price, not 96% off. pic.twitter.com/pOqATS98a8
— Mark Graban (@MarkGraban) March 18, 2015
"Blame is just a lazy person's way of making sense of chaos." – Douglas Coupland at BrainyQuote http://t.co/WQR3x5gzsP via @BrainyQuote
— Mark Graban (@MarkGraban) March 18, 2015
Great post from @MarkGraban about being a better #Kaizen coach by using software http://t.co/1keZrHoVFW pic.twitter.com/33vKkAGbL6
— Jeffrey Roussel (@jeff_roussel) March 18, 2015
Workshop w me & @outfounder Rescheduled for May 20 — Building Successful #Lean Teams – Boston http://t.co/pqb6F03xlf pic.twitter.com/ITPdcp4Z1Z
— Mark Graban (@MarkGraban) March 18, 2015
For those #LeanSigma folks who think #Lean is only about speed or cost and not also about quality pic.twitter.com/0BlLaGOSjf
— Mark Graban (@MarkGraban) March 19, 2015
But about 95% of hospital CEOs wear a formal suit (men or women). Out of sync with biz CEOs. pic.twitter.com/h4OiQnrwAk
— Mark Graban (@MarkGraban) March 19, 2015
If you say your #Lean efforts are focused on improving patient flow, your goal can't be 100% utilization of people & equipment (or close to)
— Mark Graban (@MarkGraban) March 19, 2015
Healthcare traditionally focuses on keeping everybody and everything 100% busy. That's the WORST design for good patient flow. #Lean
— Mark Graban (@MarkGraban) March 19, 2015
Last 2 days for early bird pricing: #Kaizen: On-Site Experience, Franciscan St. Francis http://t.co/KrAnJ7qbDi pic.twitter.com/SIDaBC0zCa
— Mark Graban (@MarkGraban) March 19, 2015
New #LeanMeme: Thanks, Captain Obvious! http://t.co/CX9D10J1yt pic.twitter.com/Nm5hblFE3N
— Mark Graban (@MarkGraban) March 19, 2015
Joan Wellman is named one of @MarkGraban’s 12 women you should know in #ContinuousImprovement! Full article: http://t.co/tul28gtRen #Lean
— Simpler Consulting (@simplerconsult) March 19, 2015
I'm always interested in hearing people's "#lean horror stories." The root is usually some leader really not understanding lean at all.
— Mark Graban (@MarkGraban) March 19, 2015
"We've been implementing #Lean for 5 years but haven't been engaging everyone in daily continuous improvement." How is that Lean, then?
— Mark Graban (@MarkGraban) March 19, 2015
Nice email to get "…engaging and training staff on problem solving is much more effective than a suggestion system…" #kaizen #lean
— Mark Graban (@MarkGraban) March 20, 2015
It seems old traditional corporate thinking is more like to screw up and bastardize #Lean than it is that Lean would fix the broken culture?
— Mark Graban (@MarkGraban) March 20, 2015
New #Lean tools + a broken old culture (top-down, blaming, $-driven, command and control)… the old culture usually wins?
— Mark Graban (@MarkGraban) March 20, 2015
Great question from a @BobEmiliani book "Real #Lean" Volume 6 pic.twitter.com/t9oDga7Ocj
— Mark Graban (@MarkGraban) March 20, 2015
Not listening to employees while "doing #Lean" is like eating cheeseburgers every meal & calling that "eating healthy."
— Mark Graban (@MarkGraban) March 20, 2015
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.