Who Ever Asks “Let’s Plus/Delta” That Doctor Appointment or Hospital Stay?

It’s a pretty common facilitation technique to do a “plus / delta” discussion at the end of a meeting, exercise, etc. In the plus column go the things that went well, were enjoyable, were helpful, and should repeated. The “deltas” (which is meant to seem more positive than saying “minuses,” I guess) are the things … Continue reading Who Ever Asks “Let’s Plus/Delta” That Doctor Appointment or Hospital Stay?