Here's the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban. See the previous installments here.
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People are "too busy to improve." Do you ever run out of gas because you were too busy to refuel? #lean #kaizen pic.twitter.com/BmvFFzfapJ
— Mark Graban (@MarkGraban) February 6, 2015
Don't take "small batches" or "just in time" to an extreme. Would you stop and get gas for your car daily based on that day's use plan?
— Mark Graban (@MarkGraban) February 5, 2015
Those who say "#Lean reduces waste & #sixsigma reduces defects" often seem to miss that a defect is a type of waste & #lean isn't just speed
— Mark Graban (@MarkGraban) February 2, 2015
No, this doesn't work "A well designed digital suggestion box is anonymous" http://t.co/LGkHIPWA36
— Mark Graban (@MarkGraban) February 2, 2015
Anyone who says "Lean/TPS emphasizes efficiency" doesn't understand the first thing about #Lean or Toyota. pic.twitter.com/oHKiNvPcFn
— Mark Graban (@MarkGraban) February 2, 2015
The latest #LeanMeme! Richard Sherman Can't Believe He Said That http://t.co/orVPhnkaF3 #lean #leansigma pic.twitter.com/hwE0IQJonn
— Mark Graban (@MarkGraban) February 3, 2015
#WhyPlanesCrash – when CRM was introduced to airlines, the Captains who needed it the most were least interested in improving teamwork, etc.
— Mark Graban (@MarkGraban) February 3, 2015
A fit of creativity inspired by @MaggieMillard88's clever flow chart… I made this educational film https://t.co/wfMnaP6N88 #kaizen #lean
— Mark Graban (@MarkGraban) February 3, 2015
And that's a wrap on #leancoffee. Lots of great discussion about healthcare in #SanAntonio pic.twitter.com/QHSEht24Hx
— Mark Graban (@MarkGraban) February 3, 2015
Our next @KaiNexus webinar is with @MikeLombard on #Kata & #Kaizen http://t.co/bSDG9qh7Xb pic.twitter.com/oTR4gqt1c6
— Mark Graban (@MarkGraban) February 4, 2015
"With Lean, we can break the tradeoffs of time, quality and cost" @MarkGraban speaker @alamopmi Healthcare LIG. pic.twitter.com/8LMcDhmupc
— Stephanie (@StephMcClain101) February 4, 2015
Do any hospital CEOS give out their cell phone # to staff, telling them to call if they see ANYTHING unsafe & aren't getting good help?
— Mark Graban (@MarkGraban) February 4, 2015
.@BennyKubelsky My dad was hospice volunteer, but process problems led to patients sometimes dying alone while he sat in another room. Sad.
— Mark Graban (@MarkGraban) February 4, 2015
Orgs so often focus only on cost. >50% of our KaiNexus customer improvements impact safety and/or quality. #lean pic.twitter.com/cbH6zdpiSZ
— Mark Graban (@MarkGraban) February 4, 2015
"But the problem with metrics-driven leadership is that it doesn’t work." http://t.co/X2ZCIFhkt8 via @telegraphherald #Deming
— Mark Graban (@MarkGraban) February 6, 2015
Next workshop w @ourfounder: Building Successful #Lean Teams – Boston 3/31 http://t.co/pqb6F03xlf #kaizen #pkflow pic.twitter.com/HmZkvqfju2
— Mark Graban (@MarkGraban) February 6, 2015
Brilliant: @AuthorPascal says "#Lean is not a scavenger hunt for waste."
— Mark Graban (@MarkGraban) February 6, 2015
Our blog readers are so clever. Check out their original haikus, and write one of your own! http://t.co/CWx57zbwBd pic.twitter.com/3jIe5RQ1PJ
— KaiNexus (@KaiNexus) February 4, 2015
"There is no shortage of ideas. There's only a shortage of commitment to making them happen." #m30workout pic.twitter.com/QAO1LDMQ2Y
— Management 3.0 (@Management30) February 6, 2015
The @StFrancisHealth system in Indianapolis has implemented more than 23,000 #Kaizen improvements since 2007. http://t.co/haHGBSc47T
— Mark Graban (@MarkGraban) February 7, 2015
"A wise man can learn more from a foolish question than a foolish man can learn from a wise answer." #TheBlacklist
— Mark Graban (@MarkGraban) February 7, 2015
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.