For those of you not using Twitter, here are some of the links, pictures, and articles that I shared via Twitter in December 2014. I share many photos and articles that never make it onto the blog. I encourage you to click through to the articles to see things I've read and shared in the past month.
If you're reading this post through RSS or an emailed newsletter, please visit the blog page for this post to see embedded images and article previews that look better on the web.
You can follow me or view my Twitter page even if you don't have an account. If you haven't signed up for Twitter, you can read what others say without having to share anything yourself.
I will probably add tweets in weekly or monthly batches in 2015 as a regular blog feature.
Alabama Coach Nick Saban and "The Process" http://t.co/AGyXPamlvv via @SportsonEarth
— Mark Graban (@MarkGraban) January 1, 2015
I wish more hospital CEOs realized that better quality is the path to lower cost. #Deming #Lean pic.twitter.com/kDQveJaOK7
— Mark Graban (@MarkGraban) December 31, 2014
This shows how lower sepsis rates through #Lean methods saves lives & reduces cost the right way. pic.twitter.com/IRApwNgZ1W
— Mark Graban (@MarkGraban) December 31, 2014
Is this a "process issue?" Ebola in Britain: Heathrow testing facility had too few staff – Telegraph http://t.co/JBkx2mrDY6
— Mark Graban (@MarkGraban) December 31, 2014
#Deming had 10 characteristics of a leader: pic.twitter.com/SfyhtGIjiX
— Mark Graban (@MarkGraban) December 31, 2014
#Deming on the role of leaders in innovation & improvement – creating the climate… pic.twitter.com/uBzFQWpv95
— Mark Graban (@MarkGraban) December 31, 2014
Like the worst of old Big 3 methods – squeeze them… OSU Wexner asks hundreds of vendors to discount prices by 20% http://t.co/mRyZhwFedb
— Mark Graban (@MarkGraban) December 30, 2014
Yahoo Marissa Mayer story on quarterly employee reviews will make a #Deming person cringe http://t.co/vwBO47vk5o pic.twitter.com/6SS1ZY9uvt
— Mark Graban (@MarkGraban) December 30, 2014
Reading: There is NO Central Certifying Body in #SixSigma: BEWARE of these 3 institutions… http://t.co/Wvc5YdpXMl
— Mark Graban (@MarkGraban) December 24, 2014
As #Deming would say, top managers are responsible for the system (and what happens as a result) – banks, hospitals http://t.co/ySk64drV73
— Mark Graban (@MarkGraban) December 24, 2014
Data suggest "hospitals have made substantial progress in improving safety" – still much work to do http://t.co/WRsEpGGRjQ
— Mark Graban (@MarkGraban) December 22, 2014
10% of patients still harmed: 1.3 million adverse events prevented in U.S. hospitals since 2010, feds say http://t.co/GY4GVDbpV3
— Mark Graban (@MarkGraban) December 22, 2014
Really enjoying this podcast: Evolution of #Lean with Chet Marchwinski (@leanthinking) http://t.co/sn5mYiz07s from @gembaacademy
— Mark Graban (@MarkGraban) December 22, 2014
"Shortcuts" that cause problems are not #Lean or smart at all — "Lean Manufacturing Shortcuts to Avoid" http://t.co/MJtbVLJY1G
— Mark Graban (@MarkGraban) December 22, 2014
Good read: "Who certifies the certifiers?" #Lean #SixSigma http://t.co/Ubq9Xv7g7C
— Mark Graban (@MarkGraban) December 22, 2014
"patient safety was taking a back seat to demands to cut costs and fill more beds" http://t.co/gsxT4I6BJQ #ptsafety
— Mark Graban (@MarkGraban) December 22, 2014
Hospital CMO: "One of our biggest investments has been in what we call our #Lean transformation." http://t.co/YGNL6nLaUX via @TIMEIdeas
— Mark Graban (@MarkGraban) December 19, 2014
Peter Drucker: "if the CEO tells you his problems, go to the shop floor and they’ll tell you the solutions” http://t.co/wQAMUEYh6T #lean
— Mark Graban (@MarkGraban) December 18, 2014
Why isn't respect the norm? The Surprising Way to Stay Safe in the Hospital – Consumer Reports http://t.co/4c3RjTQFZT #ptsafety
— Mark Graban (@MarkGraban) December 17, 2014
Oops, lye instead of sweetener — Woman Who Drank Poisoned Tea Reaches Settlement With Restaurant http://t.co/pXXo1QzmcM via @Eater
— Mark Graban (@MarkGraban) December 16, 2014
The first American on Toyota's corporate board — Howes: GM veteran comes full circle with the Toyota way http://t.co/edFjMnKYKE #lean
— Mark Graban (@MarkGraban) December 15, 2014
Visual management for airline passengers – wake them for breakfast or not? pic.twitter.com/mU99s1Mnql
— Mark Graban (@MarkGraban) December 12, 2014
Record-high # of REPORTED patient harm incidents is not the same as the actual number of harm incidents… http://t.co/ihbSxTEMni #Lean
— Mark Graban (@MarkGraban) December 11, 2014
Weird NFL corporate culture: don't take a slice of pizza until/unless the commissioner does (via WSJ) pic.twitter.com/hlJDoZ7IOu
— Mark Graban (@MarkGraban) December 11, 2014
It's silly to blame #Lean for problems that already existed (long ED wait times, not enough resources, etc.) http://t.co/NimRRMRQq4
— Mark Graban (@MarkGraban) December 10, 2014
Not sure if sign is kaizen or violation of standard at @DunkinDonuts pic.twitter.com/PIcN1zUhl0
— Mark Graban (@MarkGraban) December 10, 2014
Wrong drug put in IV bag led to fatal Bend hospital error | #ptsafety http://t.co/l1N2LfbRaL
— Mark Graban (@MarkGraban) December 10, 2014
"Airlines forgot about the importance of passengers"
Read more: http://t.co/UZMWX7fq7l
— Mark Graban (@MarkGraban) December 10, 2014
35% of nursing time is wasted because of bad processes. Need to fix with lean, six sigma, and Change mgmt #IHI26Forum @TheIHI @TJCommission
— Costs of Care (@CostsofCare) December 9, 2014
Patients should not have to advocate for their own safety http://t.co/VXAtYWYGbD
— Kevin Pho, M.D. (@kevinmd) December 6, 2014
#Lean Healthcare: How to Engage Employees in Lean at the Nebraska Methodist Health System http://t.co/OnbnR2zIyT interview by @shmula
— Mark Graban (@MarkGraban) December 8, 2014
It's sad that big companies get so off track that "listening to the customer" is an epiphany pic.twitter.com/TrXsagZjRc
— Mark Graban (@MarkGraban) December 8, 2014
More evidence that workplace signs aren't very effective (at DFW Airport) pic.twitter.com/8knBU7Xp7F
— Mark Graban (@MarkGraban) December 7, 2014
I agree… they should not: Should Patients Be Responsible for Physician Hand-Washing? http://t.co/L5Lqv2r2Vx via @preparedpatient
— Mark Graban (@MarkGraban) December 4, 2014
New Medicare Rules Aim to Reduce Abuse (13% of payments?) http://t.co/T6B5rL0T4i
— Mark Graban (@MarkGraban) December 4, 2014
GBMC doctors join push to improve patient care, save money using #Lean, learning from @virginiamason http://t.co/f2JnW0gD0D
— Mark Graban (@MarkGraban) December 4, 2014
7 Steps for Leading #Lean with Respect for People | Lean / Six-Sigma content from IndustryWeek http://t.co/ZNQxXSw3Fv by @TheGembaCoach
— Mark Graban (@MarkGraban) December 4, 2014
Joint Commission's Annual Report Is Out! View it here-http://t.co/eN1wAMzdr4
— Louise Batz PSF (@batzpatientsafe) December 1, 2014
Dr. Don Berwick: "Your best protection may be to take someone with you to the hospital and get out quick.” http://t.co/P669utVyzn
— Mark Graban (@MarkGraban) December 2, 2014
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.