My guest for episode #209 is George Friesen, Business Practice Leader for Lean Transformations in the Workforce Solutions Group at St. Louis Community College. In this episode, we talk about his early experiences at the GM/Toyota NUMMI plant, why candor and trust are so important in a Lean transformation, and how to engage front-line employees in Kaizen and … Continue reading Podcast #209 – George Friesen, Lean, Kaizen, and Idea Boards