SQDCM stands for Safety, Quality, Delivery, Cost, and Morale. It is a way to keep several important dimensions of performance in view. Each needs meaningful measures and a process for responding to problems; the acronym alone does not tell a team what to improve. I first heard SQDC in 1996 at General Motors. Our plant was learning from Toyota, and putting Safety and Quality ahead of Cost challenged the priorities I had seen. The original … Continue reading What Is SQDCM? Meaning, Measures, and Daily Management