I’ve really enjoyed reading the book The Essential Deming: Leadership Principles from the Father of Quality, which was published last year. I think this link will work… You can view my public Kindle notes and profile online. If you haven’t read Dr. Deming’s work, my suggestion is to start with Deming’s own Out of the Crisis. Or, I also recommend a book written about Dr. Deming and his philosophy, Dr. Deming: The American who Taught the Japanese About Quality. … Continue reading Dr. Deming & Kaizen: Employees Should Not Just Suggest, But Try Improvements Out