tl;dr: Push vs. pull isn’t just Lean jargon–it’s about how we meet patient needs. In healthcare, true “pull” means care and resources are provided when needed, not just when they’re available. But arguing semantics misses the point. What really matters is improving flow–the right care, in the right place, at the right time. Better flow means better care, less waste, and fewer delays. That’s the real goal of Lean in healthcare. Of all the different … Continue reading Understanding Flow, Push, and Pull in Hospital Operations