Gemba Wine: Variation in Wine Seals and Variation in Customer Needs

My wife and I just got back from four days in Napa and Sonoma counties doing, ahem, “gemba walks” at a number of wineries, both large and small. As tourists, we like doing winery visits where you get to walk the process, from grapes on the vine, through production, and into the glass. I tweeted … Continue reading Gemba Wine: Variation in Wine Seals and Variation in Customer Needs