Last week at the Lean Healthcare Transformation Summit, I really enjoyed the presentation by Jamie Bonini,  General Manager of the  Toyota Production System Support Center (TSSC). Jamie started his career at Chrysler (where he knew Jamie Flinchbaugh, a good friend of this blog) and both Jamies, like me, are graduates of the MIT Leaders for Global Operations program. Jamie shared great insights on what we might call “Lean culture” as Toyota aims for and others … Continue reading Toyota’s Jamie Bonini on Organizational Culture