Blame the Worker or the System – British Airways Engine Covers

I flew back safely from Finland on Saturday – or I should say British Airways and American Airlines flew me safety, including in the 747 pictured at left. 15 hours across three flights. It was a long day. But, I wasn’t really worried about my safety because of the great track record that the aviation industry has demonstrated (and taught to industries like healthcare). That said, mistakes still happen. We’re all human. But, what does … Continue reading Blame the Worker or the System – British Airways Engine Covers