I’m a critic of traditional suggestion boxes since they are usually garbage cans for ideas. Boxes collect anonymous complaints (not good), and managers often ignore what’s in the box (not good either). I thought I had heard it all about bad suggestion box practices, but here’s a new one. As described here, Louisiana State Rep. John Schroder, R-Covington, has set up an online email suggestion box for state employees. OK, I would be skeptical of … Continue reading Louisiana’s Online Suggestion Box Will Fail; Connecticut Lean Efforts Might Not