Toyota’s respect for people principle means valuing people’s ability to think, learn, and improve their work. It includes listening, developing capability, and designing work that people can perform safely. Respect and high expectations belong together when leaders provide the support needed to meet them. The phrases “respect for people” and “respect for humanity” both appear in discussions of Toyota. I find the broader wording useful because it reminds us to account for human capabilities and … Continue reading Toyota Respect for People: Meaning and Practical Examples