tl;dr: “Best Doctors” lists often mislead patients–the fine print literally says they don’t prove who’s best. These rankings boost marketing revenue, not medical quality. Until transparent outcome data is available, patients are choosing based on popularity, not performance. Here is a piece that I wrote originally for publication on LinkedIn (but you can read it without an account, I believe). It’s not strictly “Lean” related, but I think it does speak to questions about the … Continue reading The Truth About ‘Best Doctors’ Lists: What the Fine Print Reveals