Reflecting more on my recent Japan tour (see previous posts) one word came up in my notes: artifacts. One dictionary definition of that term is straightforward: “any  object  made  by  human  beings,  especially  with  a  view  to subsequent  use.” Another is a bit more thought provoking and is relevant to study tours like this: “a  spurious  observation  or  result  arising  from  preparatory  or investigative  procedures.” Our guides from Kaizen Institute had good advice about not … Continue reading Japan Tour Reflections: Taking Home Lean Artifacts or Lean Thinking?