Last week, I blogged about the 1989 New England Journal of Medicine article by Dr. Donald M. Berwick, “Continuous Improvement as an Ideal in Health Care.” Dr. Berwick wrote that kaizen (as continuous improvement) is not alien to healthcare, as “self development, continuous learning, the pursuit of completeness are all familiar themes in medical instruction in history.” However, Dr. Berwick said, “today we find ourselves almost devoid of such thinking when we enter the debate … Continue reading Dr. Berwick’s 1989 Advice on Making Kaizen Happen in Healthcare