Last week, I blogged about the 1989 New England Journal of Medicine article by Dr. Donald M. Berwick, “Continuous Improvement as an Ideal in Health Care.” Dr. Berwick wrote that kaizen (as continuous improvement) is not alien to healthcare, as “self development, continuous learning, the pursuit of completeness are all familiar themes in medical instruction … Continue reading Dr. Don Berwick’s Timeless Blueprint for Continuous Improvement in Healthcare