What a great time on Thursday with Masaaki Imai! We were hosted by a non-profit organization, SightLife, that has used Lean to improve the way they collect, process, and ship corneas to transplant patients around the world. It’s a bit of a cliche to say that Lean allows us to see the world through “new eyes” — but SightLife literally makes that happen. In attendance were many friends, including Brian Buck and fellow author Naida … Continue reading Notes from Meeting Masaaki Imai and Hearing Him Talk about Kaizen (Continuous Improvement)