Jim Womack explains why real gemba walks–not management strolls–are essential for lean leadership, and why healthcare leaders must change behavior to improve systems and outcomes. In Episode #116 of the Lean Blog Interviews Podcast, Mark Graban talks with Jim Womack, founder and former Chairman of the Lean Enterprise Institute. Now serving as Senior Advisor, Jim joined the show to discuss his then-new book Gemba Walks, a collection of essays drawn from a decade of his … Continue reading Jim Womack on Gemba Walks, Lean Leadership, and Lessons for Healthcare