Listen: Episode #112 is a chat with Naida Grunden, the author of the outstanding book The Pittsburgh Way to Efficient Healthcare: Improving Patient Care Using Toyota Based Methods. Here we talk about her experiences in Pittsburgh and her “small world” connection to Captain Chesley Sullenberger (a.k.a. “Sully”) and the connections between Lean, aviation safety, and checklists. To point others to this episode, use this URL: www.leanblog.org/112. In the podcast, Naida talks about three key components, via … Continue reading Naida Grunden, A Discussion About Lean, Aviation Safety, Captain Sullenberger, and Checklists [with Transcript]