Busy Days Talkin’ Lean – Conferences and Radio Appearances


It's been a busy couple of days, one reason for the lazily short blog post this morning (but that article about John Toussaint gave you plenty to read). It was more a case of tired than lazy last night.

Yesterday, I gave a keynote at a healthcare conference in Windsor, Ontario yesterday (and was exhausted all day after the fire alarm went off at 3:30 AM at the hotel). I was quoted in a Windsor radio station news story

Here is the audio of the portion they used on air:

I don't know where they got the idea that Lean and Toyota methods are “easily” translated from manufacturing to healthcare. I'm pretty sure I didn't say that to the reporter.

Later in the afternoon, I was on The Lean Nation radio show, talking more about Lean healthcare and the Healthcare Value Leaders Network.

Here on Tuesday, I've been back across the border, giving a Lean healthcare workshop for the Michigan Lean Consortium.

It's great to see the growing  enthusiasm  for Lean healthcare, and I think people have been receptive to my key points, including:

  • Lean is about improving quality AND reducing cost
  • Lean is about continuous improvement AND “respect for people.”
  • Lean is not just about tools, it's about culture change and a different mindset
  • We need to move away from “naming, blaming, and shaming” to real proactive error prevention
  • Kaizen events are not enough to make you lean – it requires a new way of managing, including true continuous improvement (small kaizen each and every day)

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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


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