Episode #9 is a new video discussion with Dr. Bahri, the “World's First Lean Dentist” (see also Video Podcast #5). Today we talk about lessons he has learned from touring factories and why focusing on single piece flow is a key to true Lean success, even for a dentist's office.
Update Oct 2010: There is a problem with the video, so please re-direct yourself to the audio version of the podcast: LeanBlog Podcast episode #82.
His book, Follow the Learner, is available from the Lean Enterprise Institute. You can also watch an archived webinar that he presented (archive here), along with some text Q&A follow ups that were recently posted.
This is the same discussion as the audio LeanBlog Podcast episode #82.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 993-0630 or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast
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Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation:
Dr. Bahri also did a lengthier podcast (30 minutes or so) with Joe Dager (@Business901 on twitter)
http://0058299.netsolhost.com/blog1/using-lean-in-professional-services/
Mark,
Jordan Bedford sent this podcast to me and he has also sent Follow The Leaner. Although these concepts are quit foreign to me I fell as though they would be very useful once I have had a chance to study them. I am about half way through the book and have talked to Jordan about maybe visiting Dr. Bahri at some point in the future. My personal practice is part time and has a “relaxed” atmosphere, but I also own a very large practice that employees several doctors, assistants, hygienists, and administrative personnel. I also work with a management consultant who I am sure would be interested in these concepts.
Thanks,
Mark
[…] the “World’s First Lean Dentist.” One concept he talks about, most recently in our video podcast, is the application of the Lean concept of “single-piece flow” to dentistry and his […]