Great news! This is quite an honor and I’m very excited. My book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction has been awarded a Research and Professional Publication Award by the Shingo Prize for Operational Excellence. I just found out today. I’m thrilled to be given this prize, named in honor of Dr. Shigeo … Continue reading “Lean Hospitals” Wins Prestigious Shingo Research and Professional Publication Award