Mark Graban's leanblog.org - Lean Healthcare, Lean Hospitals, Healthcare Kaizen, Lean Thinking, Lean Manufacturing, Toyota Production System

Lean Lab Presentation Video

4

Below is an archive recording I made of a web presentation I gave for “The Dark Report,” a leading analyst and information source for the hospital laboratory industry. They (and my employer) are allowing me to post my portion of the presentation (total, it was a 90-minute session with a client of mine). If you click play on the video below, you'll see slides (hopefully, you can see them clearly enough) and hear my ramblings… (about 38 minutes).

For future conferences, visit www.darkreport.com.

This video is pretty specifically geared toward Lab managers and staff, but I thought it might be of interest for those who wonder a bit about where “waste” is found in a hospital lab. If you're a non-Lab person and you have questions, post them in the comments and I'll follow up.


 

 

Post continues after ad...

Post continues after ad...

Please check out my main blog page at www.leanblog.org

The RSS feed content you are reading is copyrighted by the author, Mark Graban.

, , , on the author's copyright.

Please post a comment and join the discussion. Subscribe to get notified about posts daily or weekly.

Mark Graban is an internationally-recognized consultant, author, and speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is an anthology titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

4 Comments
  1. Peter P Patterson MD says

    Mark/
    This is a gr8 introductory video. Thanks for doing all it took to get agreement to post it. In our own Lean Lab/Hospital journey, we are just starting to organize for ab-initio and on-going training. One of our main issues is the practical difficulty of taking people off the line to train/develop them. This is driving us toward some creative new ways to think about on-the-job/just-in-time training using Web 2.0 tools including courseware (e.g. Moodle http://moodle.org/ ) with links to resources like the Lean Blog. What has been your experience and that of others in the area of “developing our people”?
    /Dr. Pete

  2. Mark Graban says

    Thanks, Dr. Pete. What role can the industry groups play in allowing labs to collaborate and share training with each other?

    I don’t know what all of the solutions are, but it’s good to start brainstorming. I’ve seen too many cases in labs where “training” is very unstructured and basicially entails the new person racing around to follow a “trainer” and they try to scribble down everything that’s said.

    Other parts of the hospital could benefit from more formalized training methodologies, as well.

    I’m researching and learning more about the “Training Within Industry” program and its approach to training in healthcare that was created during WWII (an offshoot of the manufacturing training methodology). It would be nice to revitalized that approach in labs, since it seems many people don’t know how to train or how to structure proper training. That seems cynical and negative, but I think it’s the current reality in most labs.

  3. wesley says

    Mark,
    I like your lean lab presentation video. Would it be possible for you to provide me the Video code for this so that I can post it on our http://www.Labsurfer.org Website homepage?
    We have over 400 Hospital Laboratory professionals on our site and I would imagine a few may want to watch the video directly from our site (via a u-tube type viewing).
    Thx
    Wesley

  4. […] I was so tempted to give that answer when I received an email last week asking about implementing Lean in hospital laboratories, asking for “best practices, proven tactics, etc.” I’m all for helping people, but it would have done no good for me to spoon feed him answers in a return email. I’m all for sharing, hell I’ve published articles and talked about this in my book Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction and there’s an archived webinar video of me talking about lean laboratories online. […]

Leave A Reply

Your email address will not be published.