Hi – I'll be pretty much shut down the next few days for the U.S. Thanksgiving holiday. Time for family and reflection on much to have thanks for.

I just got a blackberry message back from an Indian friend and colleague in Mumbai, India, who is OK personally, but says the “situation is grim.” Horrible events like this provide some perspective for what is hopefully a peaceful day for many.

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

1 Comment
  1. Peter P Patterson MD says

    Amen, Mark.
    Thanks for all the great work you do. Showing us the way.
    /Dr. Pete

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