Mark Graban's leanblog.org - Lean Healthcare, Lean Hospitals, Healthcare Kaizen, Lean Thinking, Lean Manufacturing, Toyota Production System

Pointy Haired Shenanigans – Dilbert, Lean, and Wastes of Time

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On Dilbert.com

Dilbert mentions Lean again… not really a knock on Lean or Six Sigma, but a knock against the “pointy haired bosses” out there.

 

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Mark Graban is an internationally-recognized consultant, author, and speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is an anthology titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

1 Comment
  1. […] Mark Graban on December 2, 2006 · 4 comments We know Dilbert makes fun of Six Sigma, but the new NBC show “30 Rock” does a great job of skewering GE culture (of which NBC […]

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