TL;DR: In Part 2 of this interview, the late Norman Bodek explains why Lean fails when leaders cling to control. Drawing on Toyota examples and “Quick & Easy Kaizen,” he argues that long-term success comes from developing people, trusting teams, and turning employees into everyday problem solvers–not chasing ROI or big ideas. Editor’s Note (2026):Nearly 20 years later, Bodek’s message feels even more relevant. Many organizations still invest heavily in tools, systems, and dashboards–while struggling … Continue reading Lean Leadership and Respect for People: Norman Bodek on Empowering Employees (Part 2)