I really enjoyed my tour of the NUMMI plant last Friday. I’ll post my summary thoughts and impressions from the tour, but I wanted to post a few of the more interesting stories first. In a back part of the factory that led up to some offices, there was a very old-looking and HUGE escalator that must have been at least three stories tall. It was bigger than your standard escalator and must have been … Continue reading Why Toyota Didn’t Fix an Escalator: A NUMMI Lesson in Lean Thinking