As Patient Safety Awareness Week continues, thanks to all of you who shared this PBS News Hour story with me via email or Twitter. If you ever see something you think might be of interest, please let me know. On March 9, this story aired on PBS: After tragic mistake, rural hospital transforms into model of […]
The W. Edwards Deming Institute and Dr. Deming’s grandson Kevin Cahill worked with NBC to make the 1980 program available, giving the institute perpetual rights to it (see their blog post). To the institute’s credit, they’ve made this freely available on YouTube.
For today’s Throwback Thursday, I somehow stumbled across this video on YouTube… it’s a video from 1946 that was produced by General Motors, their industrial engineering staff, the General Motors Institute (now Kettering University), and the University of Iowa.
In this post, I’ll be presenting a parody video of Keith Olbermann‘s “worst persons in the sports world” videos. I don’t know how much overlap there is in people who read my blog and people who are fans of Olbermann. I’ve always been a big fan of Olbermann the sports guy… Olbermann the political commentator […]
A collection of creative videos was recently brought to my attention and I’d like to share them here. They are created by Dr. Mark Harrison (@leanpsychiatry), a psychiatrist for an NHS Trust. He created the videos by taking photos of LEGO creations and adding voiceover. It’s amazing that we all have the technology required to […]
Today, I’m sharing a 10-minute video that was shared by the Five Hills Health Region within the Saskatchewan health system. In the video, Heather, the director of women’s health unit and pediatrics, describes their kanban system for managing supplies and materials. They started in November 2013 with this approach. read more
Following up on yesterday’s post on seemingly successful experiments with ACOs, here’s another article, from HBR, on “safety huddles” in healthcare: “How Every Hospital Should Start the Day“ I’ve seen some hospitals using daily safety huddles. It sends a powerful message when leaders make patient safety (and staff safety) a visible priority in the organization. Recently, […]
This week is the annual Patient Safety Awareness Week, presented by the National Patient Safety Foundation, a non-profit that I like and support. As Lean thinkers, I hope we’d recognize that the amount of patient harm and death that’s caused by preventable medical errors is a huge problem around the world. read more
Here’s another video in the series that Joe Swartz and I shot at Franciscan St. Francis Health back in October. See them all here or via a YouTube playlist. You might remember pharmacy manager (now director) Ronda Freije from two previous videos. Here, she talks about a concept called “Seven Days’ Grace.” It’s a concept that Joe Swartz […]
Today, I’m traveling to Orlando for the annual Society for Health Systems conference. I hope to see some of you there! Joe Swartz and I will be giving a short talk on coaching staff and leaders in Kaizen-style continuous improvement. One of the keynote speakers will be Kim Barnas, a former executive at ThedaCare and […]
A #Kaizen Example from St. Francis: From “Flavored Snot” to Applesauce [Videos] – And a New On-Site Workshop!
Here’s the latest video in the series that Joe Swartz and I shot at Franciscan St. Francis Health back in October. See them all here or via a YouTube playlist. In this video, the endoscopy nurses who previously talked about how “the culture is staff input” are back to tell a story about their favorite […]
Here’s the latest in our series of videos about Kaizen and a culture of continuous improvement at Franciscan St. Francis Health in Indianapolis. Scroll down in this post for a survey that Joe Swartz and I are doing about a workshop / class we are going to hold on site this spring in Indianapolis. read more
A few weeks back, I posted the first new video from my Healthcare Kaizen co-author‘s health system: “Endoscopy Nurses are “Kaizen Crazy” at Franciscan St. Francis Health!” Today’s post includes the second video and, as I add new ones, you can view the whole series here on the blog or via a YouTube playlist. read more
Four years ago, I parodied the style of GEICO commercial that they were running at the time with a “did you know that Steve Martin’s character from The Jerk was bad at 5S?” The other day, I was thinking about the scene in the movie where Navin R. Johnson (Martin’s character) was working at a […]
Thanks to my friend (and future co-author) Mike Stoecklein for sharing this video (and a blog post) about his Healthcare Value Network visit to Scottsdale Lincoln Health Network (now called HonorHealth). The video shows many employees from many different departments at what they call an “ACT Fair” – an improvement fair where different departments highlight how they […]
Today, I’m traveling to Tokyo, but I’m still thinking of the amazing nurses and leaders at Franciscan St. Francis Health in Indiana. Through my co-author Joe Swartz, the director of business transformation, their work is featured heavily in our book Healthcare Kaizen. I hope to share their examples and inspiration next week with our hosts and my […]
About two years ago, we produced some short two- to three-minute education videos about Lean, Kaizen, and continuous improvement for KaiNexus. These were intended as short coaching sessions that would be sent to our customers / users and we’ve also shared them publicly. Here is video #12 in the series, with Dr. Greg Jacobson: read […]
Thanks to Ron Pereira and my other friends at Gemba Academy for interviewing me when I visited their studio a few weeks back. Gemba Academy has amazing online video education products that I highly recommend. Check them out. There are two new videos on their site, with Ron and me discussing Lean Hospitals and then discussing Healthcare […]